Man goes to Narconon rehab for help and gets held against his will; made to endure Scientology teachings and bizarre verbal attacks. Wife sues.
A lawsuit was filed in Nevada County, CA last week by a woman who paid for
rehabilitation help for her then fiance, only to find out that she was repeatedly deceived and the services were dangerous and not as promised. Sarah Locatelli of Grass Valley, CA states the Narconon program using Scientology practices, made Daniel Locatelli subject to verbal attacks, often of an anti gay substance. He was denied medical care when he needed it and the staff kept him and his belongings against his will when he asked to leave. He finally escaped after 4 days.
The Locatelli vs Narconon Southern California, Narconon Joshua Hills et al complaint can be read in full here.
Background
Locatelli filed suit against Newport Beach's Narconon Southern California and Narconon Joshua Hills, then located at what is now the location of Narconon Palm Spring on Hopper Rd, Palm Desert Springs. It is now located at 82652 Lordsburg Dr in Indio Riverside County in CA . She filed the complaint after repeated requests for a refund were ignored.
Among the claims against the facilities and their employees and agents are breach of contract, fraud in the inducement, negligent misrepresentation and fraudulent misrepresentation. A referral help site unknowingly run by Narconon and it's agents is noted, as well as derogatory statements made to Mr. Locatelli during the 'therapy' which show a culture of hostility and intolerance.
Narconon is a part of the 'secular arm' of the Church of Scientology but the program is clearly all Scientology and has been for many years. Most aren't aware of this when visiting their web sites or talking with their intake people on the phone. As Locatelli came to find out, Narconon hides the fact outright. Records show that Narconon representatives tell victims they are not affiliated with Scientology when asked. Yet the program componients are the same as Scientology classes and texts, just repackaged differently.
There is a history of complaints against Narconon where this is voiced. Multiple unsuspecting victims in complaints filed with state agencies and in courts across the country over the last 10 years have complainted about the degrading nature of the routines, the false promises of therapy and human rights abuses victims were subjected to while there. Scientology is currently being sued by former staff members for similar and more horrific civil and human rights abuses and labor law violations in the state of California.
What is common and uncommon about this case:
The Locatelli family, like thousand of others, first became victims of Narconon and it's internet and telephone deceptive trade practices. Mrs. Locatelli did everything she could to locate the best care they could afford for Daniel yet he wound up in the care of The Church of Scientology without her even knowing it. She found what was supposed to be a referral hotline, which in fact is run by Narconon and it's agents for the sole purpose of sending it's victims to Narconon.
Mr. Locatelli, having attended both facilities for a total of 4 days, was held hostage held against his will, denied medical attention while ill and made to endure the church's questionable practices and it's hostility toward homosexuality and indifference to the most basic of civil and human rights. Due to the vulgar nature of the verbal attacks, the program training routine 'bullbaiting' quotes noted in the complaint will not be mentioned here.
Now, when one reads the complaint, it is obvious that the comments made during his time there were crude and offensive to anyone in what was supposed to be a professional setting to receive help for a problem. It does not matter whether Mr. Locatelli is gay or not, although he isn't. He was forced to listen to and accept the intolerant mocking comments levied at him because the Scientology based training routine prohibits one from being able to respond, lest one is made to endure all the more of it and then some. Throughout the whole time Daniel was there, the staff allowed the church's anti-homosexuality pro-scientology indoctrination to go on and even encouraged it.
In their attempts to help others avoid what happened to them, a web site was created by friends of Locatelli to warn others about Narconon and their internet scam, titled: Narconon Is A Code Name for Scientology . You can see the documents that Mrs.
Locatelli, then as fiancee Sarah Vogel, received after Mr. Locatelli arrived home, which she never signed here .
Narconon Joshua Hills Board of Directors - Names You May know:
Interestingly, Palm Springs' and Las Vegas' WALK OF STARS and MOTION PICTURE HALL OF FAME directors - Danny Pharmer, Robert Alexander and Janie Hughes are listed as among the board of directors of Narconon Joshua Hills and are presumably going to be added to the list of defendents as the case progresses.
Tiffany Pharmer, the director of Narconon Joshua Hills, runs an assisted living home and is a real estate sales woman with Coldwell Banker's Yeoman Group in the Palms Springs area. Both Daniel and Tiffiany Pharmer are unlicensed substance abuse counselors and were required to train and be certified within 5 years but let their registration with California Association of Addiction Recovery Resources expire last December indicating that they were never trained as required.
Complaints influencial in the Narconon Newport Beach closure in 2010
Narconon Southern California,a subsidiary of Narconon International which orchestrated the internet, telephone and financial scheme, has a long history of complaints and of being a problem in the Newport Beach area. Mr. Locatelli was asked by The City of Newport Beach to provide an affidavit on his experience with Narconon being over capacity and because of this and the many other complaints, infractions and obvious disregard for the welfare of it's patients & the community, the city refused to approve it's use permit application. As a result, it's license to operate in the city expires February 28, 2010.
Their counselors are not CARF certified as their international website suggests, either. Narconon Exposed is well known web site dedicated to informing the public about Narconon and it's practices. Sadly, most people find it after they have been ripped off by Narconon.
Others victimized by a similar set of tactics:
Ripoffreport.com has over many complaints about Narconon listed and many of these
are about Narconon Southern California and it's Newport Beach facility. In reviewing documents related to complaints sent to state agencies about Narconon, a common theme emerges to back up what Locatelli states in her claims.
For instance, 75 year old California resident Lillian Weaver and E.K. of Washington State were each taken in by fake referral sites run by Narconon & it's affiliates, the false promises of appropriate medical care availability and forced unwanted Scientology practices they were never informed about in advance, which turned out to be the whole of the program. Unbeknownst to them and their loved ones was the knowledge that Scientology is hostile towards traditional medical and mental health practices. Both were kept against their will when they wanted to leave and Mrs. Weaver's son had his diabetes and thyroid medicines & glucometer withheld for 2 days upon entry, endangering his health especially as he lacked a thyroid to produce what the medicine was necessary for! E.K.'s daughter became ill from the mega doses of vitamins they put her on, causing her to become ill. Both parent's loved ones suffered physically and emotionally due to this, the deception and the facility's subsequent negligence against the one the loved one once they arrived.
E.K. sent his daughter to what was supposed to be a licensed, medically based traditional theraputic program in NV owned by Narconon of Southern California. Within days he found out that the facility and their counselors were not licensed, there were no medical professionals or care on site as promised for his daughter's gallbladder disease which was exaserbated by the volumous amount of vitamins they insisted she ingest. She was so ill and in pain that he called and insisted they take his daughter to the airport so he could transport her to another rehab center or he would fly out and get her himself. He only received a refund when he reported the situation to the FBI Internet fraud unit, to all 3 state Attorney General offices and the NV licensing agencies.
States Vary in Regulations; The FBI Internet Fraud site is Helpful
For E.K., a Cease and Desist Order went out to the Narconon in NV for all unlicensed counselors and specifically to the executive director of their Narconon Rainbow Canyon facility, who had claimed on the internet to be licensed but was found to not. While owned by the Southern California organization, Nevada and it's stringent laws oversaw the matter for E.K. and Washington helped represent him as a constituent Locatelli says that she's had a complaint in with the California Alcohol and Drug program for over 1 year and they have a separate team investigating all complaints on Narconons in California. ADP is limited in oversite and underfunded, compounding the slow process on complaints.
ADP does, however, have a separate investigator on complaints about other programs using Narconon under different names, such as San Francisco County programs New Life Center SF( aka Social Betterment Development Company / SBDC) and Alternative To Meds Center, both of which are not licensed. ATMC was denied license and the City of San Francisco denied them a use permit for this unlicensed activity, but thy still operate to the dismay of the community. Both are considered dangerous programs. Recently a negligent death case was settled against New Life SF and owner Richard Prescott ( former director of Narconon Northern CA) after a patient committed suicide while on medication under nonexistent onsite medical care promised.
Locatelli went to Narconon to learn about drug and recover from them and found that there was no drug education nor traditional individual or group therapy as promised and required by the state of California. He was made to read materials written by Science fiction writer L Ron Hubbard and was supervised in the program steps by other patients called "students" instead of state required licensed substance abuse counselors. None of the counselors was licensed and the facility was overcrowded and in violation of local and county zoning laws.
The Little Hoover Commission and the Justin Foundation, who investigate and keep tabs on the state of affair of CA rehabs have isolated the loopholes that tie the hands of state agencies and give bad programs the free reign to victimize consumers, providing low to no quality care substance abuse services. One should read these reports before going or sending a loved one to a rehab facility, especially in the state of California. ADP was unavailable for comment.
The cost is more than most and refunds are prevented at all costs.
Narconon, depending upon the center and the desperation for funds and financial constrains of the victims, can cost between $20,000 to $35,000 Of the $26,000 Mrs. Weaver paid Narconon Southern California, she so far has only received a $15,000 chargeback credit from Bank of America after their thorough investigation and consideration of all the facts. Discover VISA, however, refused to accept the documentation and statements, closing her case witout any arbitration rights allowed. Narconon, however, wrote in response to Weaver's Better Business Bureau of So California complaint, that she'd received all her money back from all credit cards, so Mrs. Weaver is still trying to get them to pay back the balance of $11,000 via BBB. It would cost her more to go to court than the amount of the claim, so she is avoiding that last as a last resort.
Locatelli can appreciate Weaver's efforts and the obstacles she went through. Her bank, Washington Mutual, was on the verge of federal takeover at the time she requested her VISA refund. They had they audacity to deny the chargeback claim without even contacting the merchant Narconon for response. Her calls and letters to the bank, to the facilities and the Narconon reps fell on deaf ears and that is why she has resorted to suing both Narconon facilities. At ripoffreport.com, one can see that some have gotten their refunds while others not. Perseverence seems to be the key.
E.K. is one of the few who got his money without having to sign the traditional gag agreement, Although he promised not to badmouth Narconon, his complaint was already in the hands of others ( myself included )before the time of their settlement.
In E.K.'s case, his checks to "Narconon Nevada" were deposited into a Narconon of Southern California bank account in Las Vegas, NV instead of being sent to CA as he was told would happen. As they are not licensed in NV and their corporation status in NV was revoked last year, the settlement was probably made in part just to shut him up and make the problem go away. I have used that complaint as the basis of his information for this article, with his permission. You can read it in full here.
Mrs. Weaver says "Because of my son's medical problems, the referral Hotline gave our number to a man claiming to be a medical doctor who told us that Narconon was the best program to fit his needs. Well, "Dr. David Morris" of GA turned out to be a scientologist with an agenda - and a chiropractor, in violation of GA state Chiropractic disclosure laws."
There ought to be a law! Buyer Beware.
Locatelli says that the ordeal was " a terrible situation that no one should have to go through." They were fortunate that Daniel went right from that Narconon into an appropriate day program and continued in his recovery successfully despite all this, but that does not always happen to victims of these kind of scams. "
People looking on the internet for substance abuse services for a loved one are a target for unscruplous vultures. Rehabs specialize in honing in the 'must act now at any cost' sales pitch, often promising anything over the phone. Once the contract is thrown infront of the abuser, he or she is usually in a vunerable state as well. Often the contract is sent to the parent or family member after the patient arrives and services are started and what arrives states nothing that was promised over the phone.
"Some people lose their life savings to Narconon and other rehab scams. This happens every day and it's not just Narconon ripping people off like this, although they control most of the web sites on the internet. It's not fair and the federal Trade Commission should do something about it." says Locatelli.
Lillian Weaver agrees. " I trusted these people. That was a big mistake."
Federal and state deceptive trade practice and telecommunication laws are not widely known or enforced, leaving victims as easy prey. Victims often find themselves put into debt without refund while they scramble for another program to get the willing loved one the care they need once they escape the bad program.
"I am paying the credit card balance Narconon lied about and told BBB that it had been refunded when it wasn't. To help my son after that fiasco, I've had to use up my savings for another program and my retirement money to repay the credit card balance Narconon is refusing to give me back. It was not supposed to be that way and it's just plain wrong. These people have no conscience at all" says Weaver.
From the mistakes of others, protect yourself and your loved ones
When a person goes to a substance abuse rehabilitation program, and pays dearly for it based upon claims made, one would expect it to be a safe, nurturing and effective program based upon tried and true traditional definition of therapy. That is often not the case these days. That is why the buyer must beware of internet and telephone claims made those claiming to be rehab referral companies or hotlines or intervention specialists.
Locatelli suggests one "get your questions and answers in writing first. Then search on the internet for independent information at http://www.ripoffreports.com http://www.narcononvictims.com and http://narcononexposed.org . Also check with your state alcohol and drug program complaint department." Additionally, there are consumer driven complaint processes such as your county and state Consumer Affairs, and the Better Business Bureau who tend to side with the merchants but at least the number of complaints and their particulars are noted.
It's taken some victims years to get their money back and for many it's too exhausting and costly to pursue legal measures to get their day in court. Locatelli is the exception to the rule on filing her case in course herself. She hopes to inspire others to never give up, too.
If you would like further information about this case or other victims of Narconon, write to contact@california-rehab-referral.com and don't forget to visit Narconon-Exposed and ripoffreport.com keyword search Narconon.
tags:Scientology,Narconon, Civil and Human Rights, Alcohol and Substance Abuse treatment, anti homosexuality,anti gay,Drug Rehabilitation,Newport Beach CA
Related story:
Florida Man Demands $29K Narconon Refund
MIAMI (CN) - A Florida man claims he endured "horrible and outlandish mistreatment" at a Narconon treatment center in Newport Beach, Calif. During his 3.5 days at the Scientology-affiliated center, Pablo Mendoza claims he was sexually assaulted by a male masseuse, profanely taunted by another student, and forced to scrub the kitchen because he is Hispanic.
http://www.courthousenews.com/2009/03/09/Florida_Man_Demands_$29K_Narconon_Refund.
Showing posts sorted by relevance for query Narconon. Sort by date Show all posts
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Sunday, July 05, 2009
Tuesday, November 20, 2007
SAFE ALTERNATIVES TO NARCONON
Alternatives to the infamous ' Narconon' drug rehabilitation program? You bet!
Often I get emails in which readers of the internet have concerns or bad experiences with Narconon, or have read testimonials about anothers bad experiences with Narconon and are asking where one can find a good drug rehabilitation facility to help their their suffering loved one.
Since I am not familiar with the particulars of other programs that are available, I refer them to the federal Substance Abuse & Mental Health Services Administration Drug Rehabilitation Program Referral Hotline, along with links to the SAMHSA online Facility Locator and drug information pages there.
This federal referral line will be able to help anyone locate other facilities besides the few Narconon's that exist in the USA. This includes detox and 'step down' facilities close to home.
There are many many facilities in the USA.The Facility Locator shows those facilities nearby that hold appropriate accreditations (or lack of them, as in the case of Narconon), and whether the facility takes insurances, has bilingual staff and so on. This Facility Locator has been very helpful for me in being able to help other's whose loved ones need a safe and medically sound program.
I urge everyone to bookmark this page and keep the information at hand in the event of oneday needing an appropriate facility to send someone to:
Substance Abuse & Mental Health Services Administration
http://www.samhsa.gov
SAMHSA Substance Abuse Information for the Public
http://www.samhsa.gov/treatment/treatment_public_i.aspx
Substance Abuse Information for Individuals:
You can also call SAMHSA's Toll-Free Referral Helpline
at 1-800-662-HELP (1-800-662-4357)
Are you looking for a treatment facility in your area?
Go to SAMHSA's Substance Abuse Treatment Facility Locator:
http://www.findtreatment.samhsa.gov/facilitylocatordoc.htm
Go to "A Quick Guide to Finding Effective Alcohol and Drug Addiction Treatment"
http://csat.samhsa.gov/faqs.aspx
Substance Abuse Information for Families
http://www.samhsa.gov/Treatment/treatment_public_f.aspx
SAMHSA's sister agencies at the National Institutes of Health (NIH) have more public information:
National Institute on Drug Abuse
http://www.nida.nih.gov/
National Institute of Alcohol Abuse and Alcoholism
http://www.niaaa.nih.gov/
Other Important Links For Those Considering Narconon
NarcononVictims: A Forum for Victims of Narconon
www.narcononvictims.com
Stop-Narconon :Protecting the Vulnerable from Narconon/Scientology
www.stop-narconon.org
Narconon Exposed: Drug Rehab or Scientology front?
www.narconon-exposed.org
www.ripoffreport.com ( search for Narconon or Scientology)
Mary McConnell
http://free-from-scientology.blogspot.com
----------------------------------------------------------------------
HOW BAD IS NARCONON?
The Luthy case against Narconon, soon to be settled, read as the the majority of complaints all lumped into one case. You have to read this to see just how bad Narconon is ( courtesy State of New Mexico, County of Bernalillo Clerk ).
STATE OF NEW MEXICO
COUNTY OF BERNALILLO
SECOND JUDICIAL DISTRICT COURT ENDORSED
FILED IN MY OFFICE THIS
JAN 09 2007
FRED LUTHY and
PHYLLIS LUTHY, [signed: Juanito M. Duran]
CLERK DISTRICT COURT
Plaintiffs,
v. No. CV 2007 00228
NARCONON STONE HAWK REHABILITATION CENTER, INC.,
Defendant.
VERIFIED COMPLAINT FOR FRAUD IN THE INDUCEMENT, UNFAIR OR
DECEPTIVE TRADE PRACTICES BREACH OF CONTRACT AND UNJUST
ENRICHMENT
1. Fred Luthy and Phyllis Luthy are residents of Bernalillo County, New Mexico.
2. Defendant Narconon Stone Hawk Rehabilitation Center, Inc. (“Narconon”) is a Michigan corporation with its principal place of business in Battle Creek, Michigan.
3. The acts and events giving rise to this complaint occurred in Bernalillo County, and the harm resulting occurred in Bernalillo County.
4. This court has jurisdictions over the subject matter and the parties, and venue is proper in this forum.
General Allegations
5. In early July, 2006, Fred Luthy contacted Narconon about the possibility of Narconon providing treatment for Mr. Luthy's son, John Luthy.
6. Fred Luthy spoke with Doug McGarry (“McGarry”), who represented himself as an intake counselor for Narconon. McGarry gave Mr. Luthy some general information and took Mr. Luthy's phone number.
7. In the weeks that followed, Fred Luthy and Phyllis Luthy (“the Luthys”) received no less than six (6) phone calls at their home in Albuquerque, New Mexico, from McGarry.
8. During these conversations with McGarry, he told the Luthys that he was a former student of Narconon and represented it as an appropriate treatment option for their son, John.
9. The Luthys informed McGarry that John has a serious drug dependency issue and was not a willing participant for the Narconon program. Phyllis Luthy informed McGarry on several occasions that John would not want to remain at Narconon and would be very difficult to control.
10. McGarry assured the Luthys that Narconon could adequately address their concerns and that if they could get John to the program in Michigan that Narconon “knew exactly how to deal with” someone like John.
11. On more than 5 occasions Phyllis Luthy reminded McGarry that John was very difficult and would likely not want to remain at the Narconon center. Each time McGarry assured Mrs. Luthy that once John was there the Narconon staff could assure that John would stay and be treated.
12. Also, the Luthys received no less than six (6) phone calls at their home in Albuquerque, New Mexico, from a woman who identified herself as Desiree, represented herself as former student of the Narconon center and assured the Luthys that the Narconon program would be able to effectively treat their difficult, drug addicted, son.
13. Upon information and belief, Desiree received the Luthys' contact information from, and was encouraged to call them by, a representative of Narconon.
14. The Luthys were repeatedly assured by representatives of Narconon that, once John was received at the Narconon Center, it was a guarantee that they would be able to treat him.
15. McGarry informed the Luthys that the “tuition” for the Narconon program was $23,500.00 and that an account would be opened for John in which the Luthys could deposit money for his incidentals while at the center.
16. On, or about, August 25, 2006, Fred Luthy's bank wired $25,000.00 to Narconon for the cost of the tuition and $1,500.00 for John's account.
17. On, or about, August 25, 2006, John Luthy arrived at the Narconon center to begin treatment.
18. Upon information and belief from August 25, 2006 until August 30, 2006, John Luthy received no treatment and was merely housed at the center as he became increasing uncomfortable, irritated and impatient while undergoing the symptoms of drug withdrawal and craving.
19. Upon information and belief on, or about, August 30, 2006, John demanded that he be released from the center and Narconon had him driven to a nearby motel and left him there.
20. The Luthys were informed that John was terminated from the program for “violating the rules contained in the student handbook” and that, despite the fact that they provided him no treatment and merely housed him for four days, Narconon would be retaining the entire $23,500.00 tuition.
21. Despite several demands Narconon has refused and failed to return any portion of the tuition and has further refused to return the $1,500.00 deposited into John's account.
COUNT I
(Fraud in the Inducement)
22. The Plaintiffs reallege paragraphs 1-21 of their complaint.
23. Plaintiffs entered into an agreement with Defendant to provide drug treatment services for their son.
24. Plaintiffs' willingness to assent to the terms of the agreement, and the agreement itself, was caused by the nateria1 fraudulent misrepresentations of Defendant and its agents.
25. Plaintiffs have been damaged by the Defendant's actions.
26. Defendant's conduct was malicious, fraudulent, oppressive and/or recklessly committed, with wanton disregard of Plaintiffs' rights.
COUNT II
(Breach of Contract)
27. Plaintiffs reallege paragraphs 1-26 of their complaint.
28. The agreements and representations made by the parties formed a valid contract between the Plaintiffs and Defendant.
29. Plaintiffs performed all of their obligations under the contract.
30. Defendant breached the contract.
31. Plaintiffs have been damaged by the Defendant's breach.
32. Defendant's conduct was malicious, fraudulent, oppressive and/or recklessly committed, with wanton disregard of Plaintiffs' rights.
COUNT III
(Unjust Enrichment)
33. Plaintiffs reallege paragraphs 1-32 of their complaint.
34. Defendant has been knowingly benefited at Plaintiffs' expense.
35. Allowance of Defendant to retain the benefit would be unjust under the circumstances.
36. Defendant's conduct was malicious, fraudulent, oppressive and/or recklessly committed, with wanton disregard of Plaintiffs' rights.
COUNT IV
(Unfair or Deceptive Trade Practices)
37. Plaintiffs reallege paragraphs 1-36 of their complaint.
38. Defendant offers drug treatment services in the regular course of its business.
39. Defendant offered drug treatment services to the Plaintiffs, in the State of New Mexico, in the regular course of its business.
40. Defendant's actions are governed by the Unfair Trade Practices Act, §57-12-1 NMSA, et seq.
41. Defendant's actions violated the provisions of the Unfair Trade Practices Act including, but not limited to: §57-12-2(D)(7) NMSA, §57-12-2(D)(14) NMSA, §57-12-2(D)(17) NMSA, §57-12-2(E)(l) NMSA, and §57-12-2(E)(2)NMSA.
42. Defendant willfully engaged in these violations of the Unfair Trade Practices Act.
43. Defendant's conduct was malicious, fraudulent, oppressive and/or recklessly committed, with wanton disregard of Plaintiffs' rights.
44. Plaintiffs are entitled to recover actual or statutory damages, trebled.
WHEREFORE, Plaintiffs Fred Luthy and Phyllis Luthy request that this court enter judgment in their favor and against the defendant Narconon Stone Hawk Rehabilitation Center Inc, and award Plaintiffs:
(a) Actual or statutory damages, trebled, for violations of the Unfair Trade Practices Act, §57-12-1 NMSA, et seq.,
(b) Actual damages and punitive damages in an amount to be proven at trial for the malicious, fraudulent, oppressive and/or recklessly committed breach of the contract.
(c) Damages sufficient to alleviate any unjust enrichment of Defendant.
(d) Reasonable attorney fees and costs, and
(e) Such other relief the Court deems just and proper.
Kelley-Streubel LLC
[signed]
Donald F. Kochersberger III
315 Fifth Street N.W.
Albuquerque, NM 87102
(505) 848-8581
(505) 848-8593
Attorneys for Plaintiffs
VERIFICATION
STATE OF NEW MEXICO )
) ss.
COUNTY OF BERNALILLO )
I, Fred Luthy, state that I have read the Verified Complaint for Fraud in the Inducement, Unfair or Deceptive Trade Practices, Breach of Contract and Unjust Enrichment, and that the same is true and correct to the best of my knowledge, information and belief.
By [signed]
Fred Luthy
SUBSCRIBED AND SWORN to before me this 3rd day of January, 2007, by Fred Luthy.
[signed: Alicia M. Lapado]
Notary Public
Often I get emails in which readers of the internet have concerns or bad experiences with Narconon, or have read testimonials about anothers bad experiences with Narconon and are asking where one can find a good drug rehabilitation facility to help their their suffering loved one.
Since I am not familiar with the particulars of other programs that are available, I refer them to the federal Substance Abuse & Mental Health Services Administration Drug Rehabilitation Program Referral Hotline, along with links to the SAMHSA online Facility Locator and drug information pages there.
This federal referral line will be able to help anyone locate other facilities besides the few Narconon's that exist in the USA. This includes detox and 'step down' facilities close to home.
There are many many facilities in the USA.The Facility Locator shows those facilities nearby that hold appropriate accreditations (or lack of them, as in the case of Narconon), and whether the facility takes insurances, has bilingual staff and so on. This Facility Locator has been very helpful for me in being able to help other's whose loved ones need a safe and medically sound program.
I urge everyone to bookmark this page and keep the information at hand in the event of oneday needing an appropriate facility to send someone to:
Substance Abuse & Mental Health Services Administration
http://www.samhsa.gov
SAMHSA Substance Abuse Information for the Public
http://www.samhsa.gov/treatment/treatment_public_i.aspx
Substance Abuse Information for Individuals:
You can also call SAMHSA's Toll-Free Referral Helpline
at 1-800-662-HELP (1-800-662-4357)
Are you looking for a treatment facility in your area?
Go to SAMHSA's Substance Abuse Treatment Facility Locator:
http://www.findtreatment.samhsa.gov/facilitylocatordoc.htm
Go to "A Quick Guide to Finding Effective Alcohol and Drug Addiction Treatment"
http://csat.samhsa.gov/faqs.aspx
Substance Abuse Information for Families
http://www.samhsa.gov/Treatment/treatment_public_f.aspx
SAMHSA's sister agencies at the National Institutes of Health (NIH) have more public information:
National Institute on Drug Abuse
http://www.nida.nih.gov/
National Institute of Alcohol Abuse and Alcoholism
http://www.niaaa.nih.gov/
Other Important Links For Those Considering Narconon
NarcononVictims: A Forum for Victims of Narconon
www.narcononvictims.com
Stop-Narconon :Protecting the Vulnerable from Narconon/Scientology
www.stop-narconon.org
Narconon Exposed: Drug Rehab or Scientology front?
www.narconon-exposed.org
www.ripoffreport.com ( search for Narconon or Scientology)
Mary McConnell
http://free-from-scientology.blogspot.com
----------------------------------------------------------------------
HOW BAD IS NARCONON?
The Luthy case against Narconon, soon to be settled, read as the the majority of complaints all lumped into one case. You have to read this to see just how bad Narconon is ( courtesy State of New Mexico, County of Bernalillo Clerk ).
STATE OF NEW MEXICO
COUNTY OF BERNALILLO
SECOND JUDICIAL DISTRICT COURT ENDORSED
FILED IN MY OFFICE THIS
JAN 09 2007
FRED LUTHY and
PHYLLIS LUTHY, [signed: Juanito M. Duran]
CLERK DISTRICT COURT
Plaintiffs,
v. No. CV 2007 00228
NARCONON STONE HAWK REHABILITATION CENTER, INC.,
Defendant.
VERIFIED COMPLAINT FOR FRAUD IN THE INDUCEMENT, UNFAIR OR
DECEPTIVE TRADE PRACTICES BREACH OF CONTRACT AND UNJUST
ENRICHMENT
1. Fred Luthy and Phyllis Luthy are residents of Bernalillo County, New Mexico.
2. Defendant Narconon Stone Hawk Rehabilitation Center, Inc. (“Narconon”) is a Michigan corporation with its principal place of business in Battle Creek, Michigan.
3. The acts and events giving rise to this complaint occurred in Bernalillo County, and the harm resulting occurred in Bernalillo County.
4. This court has jurisdictions over the subject matter and the parties, and venue is proper in this forum.
General Allegations
5. In early July, 2006, Fred Luthy contacted Narconon about the possibility of Narconon providing treatment for Mr. Luthy's son, John Luthy.
6. Fred Luthy spoke with Doug McGarry (“McGarry”), who represented himself as an intake counselor for Narconon. McGarry gave Mr. Luthy some general information and took Mr. Luthy's phone number.
7. In the weeks that followed, Fred Luthy and Phyllis Luthy (“the Luthys”) received no less than six (6) phone calls at their home in Albuquerque, New Mexico, from McGarry.
8. During these conversations with McGarry, he told the Luthys that he was a former student of Narconon and represented it as an appropriate treatment option for their son, John.
9. The Luthys informed McGarry that John has a serious drug dependency issue and was not a willing participant for the Narconon program. Phyllis Luthy informed McGarry on several occasions that John would not want to remain at Narconon and would be very difficult to control.
10. McGarry assured the Luthys that Narconon could adequately address their concerns and that if they could get John to the program in Michigan that Narconon “knew exactly how to deal with” someone like John.
11. On more than 5 occasions Phyllis Luthy reminded McGarry that John was very difficult and would likely not want to remain at the Narconon center. Each time McGarry assured Mrs. Luthy that once John was there the Narconon staff could assure that John would stay and be treated.
12. Also, the Luthys received no less than six (6) phone calls at their home in Albuquerque, New Mexico, from a woman who identified herself as Desiree, represented herself as former student of the Narconon center and assured the Luthys that the Narconon program would be able to effectively treat their difficult, drug addicted, son.
13. Upon information and belief, Desiree received the Luthys' contact information from, and was encouraged to call them by, a representative of Narconon.
14. The Luthys were repeatedly assured by representatives of Narconon that, once John was received at the Narconon Center, it was a guarantee that they would be able to treat him.
15. McGarry informed the Luthys that the “tuition” for the Narconon program was $23,500.00 and that an account would be opened for John in which the Luthys could deposit money for his incidentals while at the center.
16. On, or about, August 25, 2006, Fred Luthy's bank wired $25,000.00 to Narconon for the cost of the tuition and $1,500.00 for John's account.
17. On, or about, August 25, 2006, John Luthy arrived at the Narconon center to begin treatment.
18. Upon information and belief from August 25, 2006 until August 30, 2006, John Luthy received no treatment and was merely housed at the center as he became increasing uncomfortable, irritated and impatient while undergoing the symptoms of drug withdrawal and craving.
19. Upon information and belief on, or about, August 30, 2006, John demanded that he be released from the center and Narconon had him driven to a nearby motel and left him there.
20. The Luthys were informed that John was terminated from the program for “violating the rules contained in the student handbook” and that, despite the fact that they provided him no treatment and merely housed him for four days, Narconon would be retaining the entire $23,500.00 tuition.
21. Despite several demands Narconon has refused and failed to return any portion of the tuition and has further refused to return the $1,500.00 deposited into John's account.
COUNT I
(Fraud in the Inducement)
22. The Plaintiffs reallege paragraphs 1-21 of their complaint.
23. Plaintiffs entered into an agreement with Defendant to provide drug treatment services for their son.
24. Plaintiffs' willingness to assent to the terms of the agreement, and the agreement itself, was caused by the nateria1 fraudulent misrepresentations of Defendant and its agents.
25. Plaintiffs have been damaged by the Defendant's actions.
26. Defendant's conduct was malicious, fraudulent, oppressive and/or recklessly committed, with wanton disregard of Plaintiffs' rights.
COUNT II
(Breach of Contract)
27. Plaintiffs reallege paragraphs 1-26 of their complaint.
28. The agreements and representations made by the parties formed a valid contract between the Plaintiffs and Defendant.
29. Plaintiffs performed all of their obligations under the contract.
30. Defendant breached the contract.
31. Plaintiffs have been damaged by the Defendant's breach.
32. Defendant's conduct was malicious, fraudulent, oppressive and/or recklessly committed, with wanton disregard of Plaintiffs' rights.
COUNT III
(Unjust Enrichment)
33. Plaintiffs reallege paragraphs 1-32 of their complaint.
34. Defendant has been knowingly benefited at Plaintiffs' expense.
35. Allowance of Defendant to retain the benefit would be unjust under the circumstances.
36. Defendant's conduct was malicious, fraudulent, oppressive and/or recklessly committed, with wanton disregard of Plaintiffs' rights.
COUNT IV
(Unfair or Deceptive Trade Practices)
37. Plaintiffs reallege paragraphs 1-36 of their complaint.
38. Defendant offers drug treatment services in the regular course of its business.
39. Defendant offered drug treatment services to the Plaintiffs, in the State of New Mexico, in the regular course of its business.
40. Defendant's actions are governed by the Unfair Trade Practices Act, §57-12-1 NMSA, et seq.
41. Defendant's actions violated the provisions of the Unfair Trade Practices Act including, but not limited to: §57-12-2(D)(7) NMSA, §57-12-2(D)(14) NMSA, §57-12-2(D)(17) NMSA, §57-12-2(E)(l) NMSA, and §57-12-2(E)(2)NMSA.
42. Defendant willfully engaged in these violations of the Unfair Trade Practices Act.
43. Defendant's conduct was malicious, fraudulent, oppressive and/or recklessly committed, with wanton disregard of Plaintiffs' rights.
44. Plaintiffs are entitled to recover actual or statutory damages, trebled.
WHEREFORE, Plaintiffs Fred Luthy and Phyllis Luthy request that this court enter judgment in their favor and against the defendant Narconon Stone Hawk Rehabilitation Center Inc, and award Plaintiffs:
(a) Actual or statutory damages, trebled, for violations of the Unfair Trade Practices Act, §57-12-1 NMSA, et seq.,
(b) Actual damages and punitive damages in an amount to be proven at trial for the malicious, fraudulent, oppressive and/or recklessly committed breach of the contract.
(c) Damages sufficient to alleviate any unjust enrichment of Defendant.
(d) Reasonable attorney fees and costs, and
(e) Such other relief the Court deems just and proper.
Kelley-Streubel LLC
[signed]
Donald F. Kochersberger III
315 Fifth Street N.W.
Albuquerque, NM 87102
(505) 848-8581
(505) 848-8593
Attorneys for Plaintiffs
VERIFICATION
STATE OF NEW MEXICO )
) ss.
COUNTY OF BERNALILLO )
I, Fred Luthy, state that I have read the Verified Complaint for Fraud in the Inducement, Unfair or Deceptive Trade Practices, Breach of Contract and Unjust Enrichment, and that the same is true and correct to the best of my knowledge, information and belief.
By [signed]
Fred Luthy
SUBSCRIBED AND SWORN to before me this 3rd day of January, 2007, by Fred Luthy.
[signed: Alicia M. Lapado]
Notary Public
Tuesday, October 30, 2007
Complaints about Narconon
Do You, or Someone You Know, Have Unresolved Complaints With Any Narconon Program? You aren't alone. The list of common complaints is lengthy.
Despite what people are told, Narconon is Scientology. It's also a rip off, preying on loved ones and individuals desperate to be free of drug abuse. $24,000 - $29,0000 and upward is alot of money to lose. It's happening more and more and people are getting fed up.
Once a person forks that money over, in far too many cases it's as if the worst nightmare of their lifetime appears. If one does not agree with the program, especially the Scientology aspects of the program, they are harassed, isolated, and or kicked out. Phones seem to be bugged. Getting out is the first long step. Getting a refund then winds up being a battle of having to pester, threaten with legal means the organization to get someone to take responsibility for promises never delivered upon.
I've been getting emails lately from people who are upset with, or trying to get a refund from, one of the various Narconon programs across the United States. Each one of these people had a story similar to these cases:
Tara J's Experience
http://www.cs.cmu.edu/~dst/Stop-Narconon/Personal/TaraJ/
The Beha Family experience : http://www.scientomogy.com/narconon_scam.php
Fred and Phyllis Luthy v Narconon Stonehawk Case:
Luthy Family Lawsuit Against Stone Hawk is for Fraud and Deceptive Trade Practices. In January 2007, the Luthy family of Albuquerque, New Mexico filed a suit against Narconon Stone Hawk for fraud, unfair or deceptive trade practices, and unjust enrichment.
These and and others which can all be found here:
http://www.cs.cmu.edu/~dst/Stop-Narconon/StoneHawk/
In looking over multi state court and BBB records and cpmplaints, there is a real surge happening. Mistreatment, deceptive advertising, breach of contract, and enforced scientology beliefs are just a few of the same complains seen over and over again. I am gathering up the BBB & state case records information and will post it in chunks as I get it. I just want victims to know that they can do something about the injustice and mistreatment they received in exchange for their hard earned money and they are within their rights to obtain refunds.
The most important thing I can tell people is to immediately register at and add your complain to the other complains against Narconon at
http://www.ripoffreport.com/
Type in their search box NARCONON, and you'll be directed to the page of complaints.
The more reports that are filed there, the more leverage victims have with the states and federal government in getting full investigations done of this fraudulent organization.
For those who have not done so, get your story on the internet if it's not up there yet. It could be the key to helping you in your particular situation. 2 or 3 victims from the same state or county can do much together to get a complaint taken seriously enough to warrent a complete investigation.
If you like, you can also email me your story and I will get it posted on the internet for you, even if you want to remain anonymous. For those needing information on who to contact , where to go with your complaint, email me and let me know what county and state you live in so I can send you information.
Take a minute and visit these sites, where you can get more information about Narconon:
Narconon Exposed http://www.cs.cmu.edu/~dst/Narconon/
Narconon Victims Forum http://www.narcononvictims.com/
Stop Narconon www.stop-narconon.org/
NarCONon is Scientology! http://crackpots.xenu-directory.net/
NARCONON DIRECTOR QUITS. WARNS OUR COMMUNITY! http://www.lermanet.com/reference/new-flyers/narconon.pdf
Readers should ask the federal SAMHSA why they are referring people to this program and why they are allowing this program to exist in the first place. Contact their Center For Substance Abuse Treatment staff at 240-276-2750.
Mary McConnell
xscilentologist at yahoo dot com
http://free-from-scientology.blogspot.com/
Despite what people are told, Narconon is Scientology. It's also a rip off, preying on loved ones and individuals desperate to be free of drug abuse. $24,000 - $29,0000 and upward is alot of money to lose. It's happening more and more and people are getting fed up.
Once a person forks that money over, in far too many cases it's as if the worst nightmare of their lifetime appears. If one does not agree with the program, especially the Scientology aspects of the program, they are harassed, isolated, and or kicked out. Phones seem to be bugged. Getting out is the first long step. Getting a refund then winds up being a battle of having to pester, threaten with legal means the organization to get someone to take responsibility for promises never delivered upon.
I've been getting emails lately from people who are upset with, or trying to get a refund from, one of the various Narconon programs across the United States. Each one of these people had a story similar to these cases:
Tara J's Experience
http://www.cs.cmu.edu/~dst/Stop-Narconon/Personal/TaraJ/
The Beha Family experience : http://www.scientomogy.com/narconon_scam.php
Fred and Phyllis Luthy v Narconon Stonehawk Case:
Luthy Family Lawsuit Against Stone Hawk is for Fraud and Deceptive Trade Practices. In January 2007, the Luthy family of Albuquerque, New Mexico filed a suit against Narconon Stone Hawk for fraud, unfair or deceptive trade practices, and unjust enrichment.
These and and others which can all be found here:
http://www.cs.cmu.edu/~dst/Stop-Narconon/StoneHawk/
In looking over multi state court and BBB records and cpmplaints, there is a real surge happening. Mistreatment, deceptive advertising, breach of contract, and enforced scientology beliefs are just a few of the same complains seen over and over again. I am gathering up the BBB & state case records information and will post it in chunks as I get it. I just want victims to know that they can do something about the injustice and mistreatment they received in exchange for their hard earned money and they are within their rights to obtain refunds.
The most important thing I can tell people is to immediately register at and add your complain to the other complains against Narconon at
http://www.ripoffreport.com/
Type in their search box NARCONON, and you'll be directed to the page of complaints.
The more reports that are filed there, the more leverage victims have with the states and federal government in getting full investigations done of this fraudulent organization.
For those who have not done so, get your story on the internet if it's not up there yet. It could be the key to helping you in your particular situation. 2 or 3 victims from the same state or county can do much together to get a complaint taken seriously enough to warrent a complete investigation.
If you like, you can also email me your story and I will get it posted on the internet for you, even if you want to remain anonymous. For those needing information on who to contact , where to go with your complaint, email me and let me know what county and state you live in so I can send you information.
Take a minute and visit these sites, where you can get more information about Narconon:
Narconon Exposed http://www.cs.cmu.edu/~dst/Narconon/
Narconon Victims Forum http://www.narcononvictims.com/
Stop Narconon www.stop-narconon.org/
NarCONon is Scientology! http://crackpots.xenu-directory.net/
NARCONON DIRECTOR QUITS. WARNS OUR COMMUNITY! http://www.lermanet.com/reference/new-flyers/narconon.pdf
Readers should ask the federal SAMHSA why they are referring people to this program and why they are allowing this program to exist in the first place. Contact their Center For Substance Abuse Treatment staff at 240-276-2750.
Mary McConnell
xscilentologist at yahoo dot com
http://free-from-scientology.blogspot.com/
Friday, January 16, 2009
Victims Of Scientology: Complaints & Concerns About Narconon
Updated January 2015
Much has happened and become available since I wrote this article in 2009. Please see my latest update on more resources and information at the end of the Confidential Questionnaire, posted below .
UPDATED Feb 2010
I receive MANY complaints and concerns about Narconon. Often I get emails, explaining the problems. Sometimes people post comments here. Once I have enough information to understand the problem, I have the them fill out a confidential questionnaire so I can help them with getting their complaints addressed. I am only one person, a volunteer with little time but some experience and knowledge that may be of help. My desire is to help as I can.
If you are concerned about a loved one who is currently doing this program, or you are a victim of their deceptive trade practices and you don't know what steps to take, email me with particulars about the situation which you are comfortable discussing with me, using the below questionnaire as a guide, and I will get back to you as soon as possible by email. The more information you provide, the more I will know how I can be of help.
At minimum I will need to know:
A general idea of the substance/alcohol abuse history, age of Narconon program attendee, your concerns and the concerns expressed to you by your loved one who attended the program; the state and county the payer for the services lives in; the name and location of the Narconon facility and dates of attendance, along with how the services were paid and by whom ( ie: y credit card or check, paidby you, another person, by insurance, employer etc). My email address is at the end of the questionnaire.
Confidential Questionnaire:
In order to be able to help you file your complaints and volunteer as an advocate for you in the problem you are having with Narconon, the following information is needed and will be held in the strictist of confidence.
Use as much space as you need on a notepad or wordpad doc for each question:
Narconon attended :______________________________________________________________________
Name, address county state, ph number and age of person who attended Narconon:
______________________________________________________________________
Name, address county state ph numbers and relationship of person who paid for Narconon:______________________________________________________________________
How much was Narconon paid?
How was it paid and when?
Was it paid during a telephone conversation? Or via the internet? Or by mail? Or through an interventionist? Or at the facility itself?
Explain how the money was transferred to Narconon:
By what type of Credit card ( visa? MC? etc), or via wire transfer, or by check, or by Cash: please explain:______________________________________________________________________
Have you asked for a CHARGEBACK from your credit card company? If so, What happened so far?
Supply the name of Credit card (s) company(s) and amounts pd (to each)______________________________________________________________________
Name and address of Narconon Facility or facilities, and dates of attendance.
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Was Narconon paid to provide for another service such as medical detox or intervention?
If Yes, please note the name address and phone numbers of the other services and list the dates of the service and amounts paid from the total fee:_______________________________________________________________________________________________________________________________________________________________________________
How did you come to find and choose this narconon? Fill in all that apply:
__ mail, radio,newspaper or advertisement
__ Internet rehab referral site : Pls give us the web link, the Name, phone number of person you spoke to at referral site
__ Specific Narconon Internet site __ Internet, site unknown: list keywords used in the search:
__ Through word of mouth: a person? a group?
__ a newspaper ad. Do you still have the ad? yes/no
__ other?
For any of the above, list the particulars /specifics ie: web address, hotline phone #, names of who you spoke to below:
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
If your contact with Narconon was arranged through an internet referral site,or from a hotline number, please list the names, email addresses and/or phone numbers of the people you were put in contact with.
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Do you have email correspondence with the facility or interventionist?
If your arrangement for purchasing Narconon was arranged over the phone:
Specifically: what were you asking for and what were you told you'd be getting?
What promises were made over the phone or by email by whom? Specifically Who told
you these things and how was it communicated? Include the internet referral person promises, if applicable
_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
If you used an internet rehab hotline referral service, were you given choices other than Narconon? If yes, list them: ______________________________________________________________________________________________________________________________________________________________________
_________________________________________________________________________________
How much were you charged by Narconon for the program and fees?____________________
If it was an outpatient Narconon, who did you pay rent to live near the facility?
When,how much and to whom did you pay this rent? ie, name, cash, credit card, check:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Was the patient seen by a medical doctor upon arrival or at another time?
State when, and the name and contact information of the doctor if possible.
Did the patient sign a release at the doctor office so you could discuss your loved one's care? yes/no Did you talk with the doctor? yes/no
Did the staff discuss your loved one's personal problems and rehab care issues with you or another without his or her permission? Please explain who what and when.
When you were on the phone with the referral service or the Narconon contact, were you told anything about any refund policy and or Insurance reimbursement? yes/no
If so, please explain either way.
This is VERY important:
Date you received a contract to sign? Did you sign it?
Did you receive a contract to sign before paying? y / n
Did you receive a contract before the person arrived at Narconon for services? y /n
Did you receive a receipt for your payment(s) y / n
Date of receiving receipt, if applicable:
Were you offered and did you receive any part of your refund back? y / n
Who handled this with you? ____________________________________________________________________________________________________________________________________________________________________
How much, When and how was it repaid or credited? ____________________________________
Were there conditions to getting the payment? ie: did you sign a gag agreement?__________________________________
Please send copies of all agreements received, signed or not signed, so we can see what you agreed or did not agree to.
ON A SEPARATE PAGE:
Have the patient write up what happened during his or her stay that he or she felt
was wrong or weird or unethical.
List the Narconon staff you, the patient and any related family talked with from the facility, their title and what was said once the person had arrived. Please try to write in sequence and note the names of the facilities they were at if the victim went to more than one.
Explain what happened (or didn't happen as promised) to the person who attended
Narconon that you feel was unethical, illegal or a breach of your agreement with the facility.
Have you filed or made complaints about this already? If so, where and whom did you speak with or write to:
Write down any concerns you have that are not addressed here:
It would be very helpful for me to read any documents, contracts, complaint letter you have related to your complaint. If possible, please have them scanned and emailed to me at xscilentologist at yahoo.com.
I am not a lawyer and I am not a paralegal. I am a volunteer with experience in helping victims of Narconon and other Scientology front groups. I cannot guarantee anything,but I will try my best to help you know your options and help you get your complaints to the appropriate agencies. I will also try to find you an attorney, though few exist. It depends upon the state laws where the payer lives and what state the Narconon is located but from experience in this, many attorneys do not take these cases because the work is complicated and they would have to charge a lot, making it not worthwhile for the victims and the attorneys.
Mary McConnell, volunteer advocate
xscilentologist at yahoo.com
UPDATE: January 2015:
Since the posting of this article, I have received many complaints from those victimized by the many Scientology based Narconon programs across the USA as well as about the related front group Scientology based programs such as Pur Detox, Best Drug rehabilitation Center and A Forever Recovery.
There have been many lawsuits filed against these programs, and a host of willing attorneys who are helping victims take these programs on in court. There are about 45 current lawsuits across the USA at this time and more coming. I will soon be posting a list of attorneys by location who have helped victims sue Narconon so that you can contact any for further assistance in complaints. In the meantime, you can read some of the 84 lawsuit complaints posted here
More information is now available on the internet to help victims that ever before. Besides the wonderfully helpful forum Reaching For The Tipping Point there is the independent information website called Narconon Reviews, which has information on the program as well as resources on what to do if you have a complaint, what to look for in a rehab before you make a choice on where to send the person and much more. I especially invite victims of Narconon programs and scams to visit this page there on the specific avenues you can take to get your complaints known. It is from the Resources for Former Clients section and should be of much help to anyone with a complaint:
Much has happened and become available since I wrote this article in 2009. Please see my latest update on more resources and information at the end of the Confidential Questionnaire, posted below .
UPDATED Feb 2010
I receive MANY complaints and concerns about Narconon. Often I get emails, explaining the problems. Sometimes people post comments here. Once I have enough information to understand the problem, I have the them fill out a confidential questionnaire so I can help them with getting their complaints addressed. I am only one person, a volunteer with little time but some experience and knowledge that may be of help. My desire is to help as I can.
If you are concerned about a loved one who is currently doing this program, or you are a victim of their deceptive trade practices and you don't know what steps to take, email me with particulars about the situation which you are comfortable discussing with me, using the below questionnaire as a guide, and I will get back to you as soon as possible by email. The more information you provide, the more I will know how I can be of help.
At minimum I will need to know:
A general idea of the substance/alcohol abuse history, age of Narconon program attendee, your concerns and the concerns expressed to you by your loved one who attended the program; the state and county the payer for the services lives in; the name and location of the Narconon facility and dates of attendance, along with how the services were paid and by whom ( ie: y credit card or check, paidby you, another person, by insurance, employer etc). My email address is at the end of the questionnaire.
Confidential Questionnaire:
In order to be able to help you file your complaints and volunteer as an advocate for you in the problem you are having with Narconon, the following information is needed and will be held in the strictist of confidence.
Use as much space as you need on a notepad or wordpad doc for each question:
Narconon attended :______________________________________________________________________
Name, address county state, ph number and age of person who attended Narconon:
______________________________________________________________________
Name, address county state ph numbers and relationship of person who paid for Narconon:______________________________________________________________________
How much was Narconon paid?
How was it paid and when?
Was it paid during a telephone conversation? Or via the internet? Or by mail? Or through an interventionist? Or at the facility itself?
Explain how the money was transferred to Narconon:
By what type of Credit card ( visa? MC? etc), or via wire transfer, or by check, or by Cash: please explain:______________________________________________________________________
Have you asked for a CHARGEBACK from your credit card company? If so, What happened so far?
Supply the name of Credit card (s) company(s) and amounts pd (to each)______________________________________________________________________
Name and address of Narconon Facility or facilities, and dates of attendance.
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Was Narconon paid to provide for another service such as medical detox or intervention?
If Yes, please note the name address and phone numbers of the other services and list the dates of the service and amounts paid from the total fee:_______________________________________________________________________________________________________________________________________________________________________________
How did you come to find and choose this narconon? Fill in all that apply:
__ mail, radio,newspaper or advertisement
__ Internet rehab referral site : Pls give us the web link, the Name, phone number of person you spoke to at referral site
__ Specific Narconon Internet site __ Internet, site unknown: list keywords used in the search:
__ Through word of mouth: a person? a group?
__ a newspaper ad. Do you still have the ad? yes/no
__ other?
For any of the above, list the particulars /specifics ie: web address, hotline phone #, names of who you spoke to below:
___________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
If your contact with Narconon was arranged through an internet referral site,or from a hotline number, please list the names, email addresses and/or phone numbers of the people you were put in contact with.
______________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Do you have email correspondence with the facility or interventionist?
If your arrangement for purchasing Narconon was arranged over the phone:
Specifically: what were you asking for and what were you told you'd be getting?
What promises were made over the phone or by email by whom? Specifically Who told
you these things and how was it communicated? Include the internet referral person promises, if applicable
_________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
If you used an internet rehab hotline referral service, were you given choices other than Narconon? If yes, list them: ______________________________________________________________________________________________________________________________________________________________________
_________________________________________________________________________________
How much were you charged by Narconon for the program and fees?____________________
If it was an outpatient Narconon, who did you pay rent to live near the facility?
When,how much and to whom did you pay this rent? ie, name, cash, credit card, check:________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________
Was the patient seen by a medical doctor upon arrival or at another time?
State when, and the name and contact information of the doctor if possible.
Did the patient sign a release at the doctor office so you could discuss your loved one's care? yes/no Did you talk with the doctor? yes/no
Did the staff discuss your loved one's personal problems and rehab care issues with you or another without his or her permission? Please explain who what and when.
When you were on the phone with the referral service or the Narconon contact, were you told anything about any refund policy and or Insurance reimbursement? yes/no
If so, please explain either way.
This is VERY important:
Date you received a contract to sign? Did you sign it?
Did you receive a contract to sign before paying? y / n
Did you receive a contract before the person arrived at Narconon for services? y /n
Did you receive a receipt for your payment(s) y / n
Date of receiving receipt, if applicable:
Were you offered and did you receive any part of your refund back? y / n
Who handled this with you? ____________________________________________________________________________________________________________________________________________________________________
How much, When and how was it repaid or credited? ____________________________________
Were there conditions to getting the payment? ie: did you sign a gag agreement?__________________________________
Please send copies of all agreements received, signed or not signed, so we can see what you agreed or did not agree to.
ON A SEPARATE PAGE:
Have the patient write up what happened during his or her stay that he or she felt
was wrong or weird or unethical.
List the Narconon staff you, the patient and any related family talked with from the facility, their title and what was said once the person had arrived. Please try to write in sequence and note the names of the facilities they were at if the victim went to more than one.
Explain what happened (or didn't happen as promised) to the person who attended
Narconon that you feel was unethical, illegal or a breach of your agreement with the facility.
Have you filed or made complaints about this already? If so, where and whom did you speak with or write to:
Write down any concerns you have that are not addressed here:
It would be very helpful for me to read any documents, contracts, complaint letter you have related to your complaint. If possible, please have them scanned and emailed to me at xscilentologist at yahoo.com.
I am not a lawyer and I am not a paralegal. I am a volunteer with experience in helping victims of Narconon and other Scientology front groups. I cannot guarantee anything,but I will try my best to help you know your options and help you get your complaints to the appropriate agencies. I will also try to find you an attorney, though few exist. It depends upon the state laws where the payer lives and what state the Narconon is located but from experience in this, many attorneys do not take these cases because the work is complicated and they would have to charge a lot, making it not worthwhile for the victims and the attorneys.
Mary McConnell, volunteer advocate
xscilentologist at yahoo.com
UPDATE: January 2015:
Since the posting of this article, I have received many complaints from those victimized by the many Scientology based Narconon programs across the USA as well as about the related front group Scientology based programs such as Pur Detox, Best Drug rehabilitation Center and A Forever Recovery.
There have been many lawsuits filed against these programs, and a host of willing attorneys who are helping victims take these programs on in court. There are about 45 current lawsuits across the USA at this time and more coming. I will soon be posting a list of attorneys by location who have helped victims sue Narconon so that you can contact any for further assistance in complaints. In the meantime, you can read some of the 84 lawsuit complaints posted here
More information is now available on the internet to help victims that ever before. Besides the wonderfully helpful forum Reaching For The Tipping Point there is the independent information website called Narconon Reviews, which has information on the program as well as resources on what to do if you have a complaint, what to look for in a rehab before you make a choice on where to send the person and much more. I especially invite victims of Narconon programs and scams to visit this page there on the specific avenues you can take to get your complaints known. It is from the Resources for Former Clients section and should be of much help to anyone with a complaint:
Making Complaints about your Drug Rehab Experience
Thursday, April 01, 2010
Narconon Will Have to Show its Credentials - Topix
(Trois-Rivières) Like all drug rehabilitation facilities in the province of Quebec which provide room and board, Narconon Trois-Rivières will have to show its credentials in order to obtain certification from the Quebec Department of Health and Social Services [ministère de la Santé et des Services sociaux], a requirement which will be compulsory beginning on July 1, 2011.
Just days after the publication of statements made by David Edgar Love, a former patient who became an employee and is now speaking out against certain methods used by the centre, the Mauricie Health and Social Services Agency [Agence de santé et de services sociaux de la Mauricie] said it will be keeping an eye on Narconon.
In the framework of Law 56, which provides for extending the compulsory certification of residences for the elderly to all organizations involved in drug rehabilitation, there are to be rigorous inspections to regulate and guarantee the safety and the quality of services," said Marc Lacour, director of social services.
As a result, the 14 organizations in our region will have to file an application and comply with all the requirements of the Department of Health and Social Services before July 2011. These requirements concern, in particular, the methods of intervention, the physical facilities, safety, employee training, and they might even include prohibiting affiliations to a religion or to a spiritual orientation.
It is known that Narconon has ties with with the Church of Scientology. Its methods of intervention are based on the teachings of L. Ron Hubbard, the founder of the Church of Scientology.
Since 2001, the centre has indeed been mired in controversy more than once. The latest example is the publication of statements made by David Edgar Love, who filed complaints with the Quebec Human Rights Commission [Commission des droits de la personne] and the Quebec Labour Standards Commission [Commission des normes du travail] for harassment and threats and who took the opportunity to lift the veil on certain treatment methods.
Former employees filed complaints
About ten former employees of the Narconon Trois-Rivières centre have filed complaints with the Quebec Labour Standards Commission alleging that they were not paid for hours worked.
But according to one of these former employees, Richard Lussier, there are at least 25 people in the same situation.
"It's such a hassle, but Narconon takes advantage of defenseless people to line their pockets. I had to complain to the Labour Standards Commission to get progress on my case. I'm not looking for trouble, I just want my money. But I know that many other employees haven't complained. In all, there are more than 25 of us who haven't been paid in recent months," said Lussier.
Lussier, who had been hired as a cook, was fired last month. "Narconon owes me between $1,200 and $1,300.
"That's a lot when you have to pay your rent. I spoke out loud to get what I'm owed, because this wasn't the first time it happened, but they preferred to fire me," he said.
Mr. Lussier admits having received some pay, for example $100 every two or three weeks. "The centre gives us a little something to make us keep our traps shut, they make wonderful promises, but they never give us our full pay," he said.
Marc Bernard, director of Narconon, acknowledges that former employees have not been paid.
"I think about ten complaints have been brought against us. The recession hurt us. So we accumulated a bit of a backlog in payroll. I can assure you that these people will be paid and that it will be done as quickly as possible. We don't take this lightly," he said.
He believes, however, that these former employees panicked. "It's the system that wants this, that led them to the Labour Standards Commission.
"Yet we are constantly working to have enough money to settle our debts," said Mr. Bernard.
Narconon provides therapies which last an average of three to four months. According to Mr. Bernard, the centre receives about 35 to 40 customers every three months.
But a former employee contends that the centre receives no more than twenty people a year. Most of the clientele is from Ontario, British Columbia, and Alberta.
Moreover, the costs of this therapy are particularly high, more than $5,000 a month, for a total of $20,000.
"How much does the funeral of an addict cost in your opinion? More than $12,000. In addition, we have an excellent success rate here: it's between 70 and 76 per cent, while the average for other centres is 10 per cent," said Mr. Bernard.
At present, an investigation is still being conducted by the Labour Standards Commission, which refuses to reveal more about the number and the content of the current complaints.
However, spokesperson Jean-François Pelchat did not hide the fact that Narconon has a "long trail" of complaints since 2005.
"Quite a few complaints were brought by employees, but, in most cases, the files are closed, either because the centre paid the claims or because an agreement was reached, or the complaint was not accepted, or the employee withdrew," said Mr. Pelchat.
Narconon Will Have to Show its Credentials - Topix
Just days after the publication of statements made by David Edgar Love, a former patient who became an employee and is now speaking out against certain methods used by the centre, the Mauricie Health and Social Services Agency [Agence de santé et de services sociaux de la Mauricie] said it will be keeping an eye on Narconon.
In the framework of Law 56, which provides for extending the compulsory certification of residences for the elderly to all organizations involved in drug rehabilitation, there are to be rigorous inspections to regulate and guarantee the safety and the quality of services," said Marc Lacour, director of social services.
As a result, the 14 organizations in our region will have to file an application and comply with all the requirements of the Department of Health and Social Services before July 2011. These requirements concern, in particular, the methods of intervention, the physical facilities, safety, employee training, and they might even include prohibiting affiliations to a religion or to a spiritual orientation.
It is known that Narconon has ties with with the Church of Scientology. Its methods of intervention are based on the teachings of L. Ron Hubbard, the founder of the Church of Scientology.
Since 2001, the centre has indeed been mired in controversy more than once. The latest example is the publication of statements made by David Edgar Love, who filed complaints with the Quebec Human Rights Commission [Commission des droits de la personne] and the Quebec Labour Standards Commission [Commission des normes du travail] for harassment and threats and who took the opportunity to lift the veil on certain treatment methods.
Former employees filed complaints
About ten former employees of the Narconon Trois-Rivières centre have filed complaints with the Quebec Labour Standards Commission alleging that they were not paid for hours worked.
But according to one of these former employees, Richard Lussier, there are at least 25 people in the same situation.
"It's such a hassle, but Narconon takes advantage of defenseless people to line their pockets. I had to complain to the Labour Standards Commission to get progress on my case. I'm not looking for trouble, I just want my money. But I know that many other employees haven't complained. In all, there are more than 25 of us who haven't been paid in recent months," said Lussier.
Lussier, who had been hired as a cook, was fired last month. "Narconon owes me between $1,200 and $1,300.
"That's a lot when you have to pay your rent. I spoke out loud to get what I'm owed, because this wasn't the first time it happened, but they preferred to fire me," he said.
Mr. Lussier admits having received some pay, for example $100 every two or three weeks. "The centre gives us a little something to make us keep our traps shut, they make wonderful promises, but they never give us our full pay," he said.
Marc Bernard, director of Narconon, acknowledges that former employees have not been paid.
"I think about ten complaints have been brought against us. The recession hurt us. So we accumulated a bit of a backlog in payroll. I can assure you that these people will be paid and that it will be done as quickly as possible. We don't take this lightly," he said.
He believes, however, that these former employees panicked. "It's the system that wants this, that led them to the Labour Standards Commission.
"Yet we are constantly working to have enough money to settle our debts," said Mr. Bernard.
Narconon provides therapies which last an average of three to four months. According to Mr. Bernard, the centre receives about 35 to 40 customers every three months.
But a former employee contends that the centre receives no more than twenty people a year. Most of the clientele is from Ontario, British Columbia, and Alberta.
Moreover, the costs of this therapy are particularly high, more than $5,000 a month, for a total of $20,000.
"How much does the funeral of an addict cost in your opinion? More than $12,000. In addition, we have an excellent success rate here: it's between 70 and 76 per cent, while the average for other centres is 10 per cent," said Mr. Bernard.
At present, an investigation is still being conducted by the Labour Standards Commission, which refuses to reveal more about the number and the content of the current complaints.
However, spokesperson Jean-François Pelchat did not hide the fact that Narconon has a "long trail" of complaints since 2005.
"Quite a few complaints were brought by employees, but, in most cases, the files are closed, either because the centre paid the claims or because an agreement was reached, or the complaint was not accepted, or the employee withdrew," said Mr. Pelchat.
Narconon Will Have to Show its Credentials - Topix
Sunday, March 18, 2007
Vince Daniels takes on Narconon and Narconon Stone Hawk.
XENU TV PRESENTS WOG BLOG
Vince Daniels Takes on
Narconon and Narconon Stone Hawk
Who’s Up for a Debate?
by Mark Bunker
The Many Moods of Vince Daniels. Not Stone Hawk Narconon. Vince Daniels offered to have an in-studio debate with Per Wickstrom and Clark Carr but they refused to appear on the show. I wonder why?
To combat Vince’s many effective shows on the abuses at Narconon’s Stone Hawk rehab facility, Stone Hawk has purchased an hour of radio time each Saturday morning for a month to spread their PR nonsense. Wickstrom hops on a plane to come do their little show each week but can’t stick around an extra few hours to answer questions.
Anyway, Kimberly Darr returns to the show. She has been relentless in exposing the fraud and abuse rampant in the Stone Hawk facility in Battle Creek, Michigan. She’s been working hard to see that other patients and their families aren’t harmed by Scientology’s drug-rehab front group.
More and more people keep leaving Stone Hawk due to Vince Daniels’ shows. The latest to exit is Sue Wilkins’ son. Sue actually brought the sheriff with her to get her son out of Stonehawk this week. She talks about googling “Drug Rehab” and getting tons of sites all pointing to Narconon. That’s just one of the ways Scientology uses the net to lure people into their program. They created hundreds of sites pointing to their program. This not only buries the competition but actually increases the ranking of their main Narconon site in many search engines. ...{..}
Visit XENUTV's Wog Blog to read the rest:
http://xenutv.wordpress.com/2007/03/17/whos-up-for-a-debate/
Scientology: Vince Daniels - Stonehawk Debate - Pt 1
3/17/07 - Vince Daniels invited representatives from Scientology's drug rehab program Narconon on his show to debate but they refused so he plays excerpts from their radio show and rebuts them with guests.
Here is the direct link to all parts of this show over at YOUTUBE
http://www.youtube.com/watch?v=PFqLQ8DTjJ8
Here is a link to all XENUTV videos that are currently presented by XENU on YouTube
http://www.youtube.com/profile?user=XENUTV
Most importantly, visit www.xenutv.com for to see and hear more of the many. many informative videos and radio station recordings about the many victims, survivors and shameless shenanigans of Scientology.
Vince Daniels Takes on
Narconon and Narconon Stone Hawk
Who’s Up for a Debate?
by Mark Bunker
The Many Moods of Vince Daniels. Not Stone Hawk Narconon. Vince Daniels offered to have an in-studio debate with Per Wickstrom and Clark Carr but they refused to appear on the show. I wonder why?
To combat Vince’s many effective shows on the abuses at Narconon’s Stone Hawk rehab facility, Stone Hawk has purchased an hour of radio time each Saturday morning for a month to spread their PR nonsense. Wickstrom hops on a plane to come do their little show each week but can’t stick around an extra few hours to answer questions.
Anyway, Kimberly Darr returns to the show. She has been relentless in exposing the fraud and abuse rampant in the Stone Hawk facility in Battle Creek, Michigan. She’s been working hard to see that other patients and their families aren’t harmed by Scientology’s drug-rehab front group.
More and more people keep leaving Stone Hawk due to Vince Daniels’ shows. The latest to exit is Sue Wilkins’ son. Sue actually brought the sheriff with her to get her son out of Stonehawk this week. She talks about googling “Drug Rehab” and getting tons of sites all pointing to Narconon. That’s just one of the ways Scientology uses the net to lure people into their program. They created hundreds of sites pointing to their program. This not only buries the competition but actually increases the ranking of their main Narconon site in many search engines. ...{..}
Visit XENUTV's Wog Blog to read the rest:
http://xenutv.wordpress.com/2007/03/17/whos-up-for-a-debate/
Scientology: Vince Daniels - Stonehawk Debate - Pt 1
3/17/07 - Vince Daniels invited representatives from Scientology's drug rehab program Narconon on his show to debate but they refused so he plays excerpts from their radio show and rebuts them with guests.
Here is the direct link to all parts of this show over at YOUTUBE
http://www.youtube.com/watch?v=PFqLQ8DTjJ8
Here is a link to all XENUTV videos that are currently presented by XENU on YouTube
http://www.youtube.com/profile?user=XENUTV
Most importantly, visit www.xenutv.com for to see and hear more of the many. many informative videos and radio station recordings about the many victims, survivors and shameless shenanigans of Scientology.
Monday, December 30, 2019
It's been some time since I've posted new content.
I appreciate those who have stopped by to read my content over the years. Besides being a critic of Scientology, helping victims of their front group called Narconon, I was very busy helping out at 2 wonderful websites. Please take a few moments to read about them.
Narconon Reviews
This first site makes it possible to better help educate the public, the media and legal communities on the Scientology based Narconon Program, as well as unbranded Narconons, or Narconon clones which go by other names.
There, consumers, journalists, attorneys and educators will find independent and factual information about the Narconon Program.
One can read any of many pages of documentation uploaded to the site. You'll find documented Formal Complaints, Formal Reports, Inspection Reports, Lawsuits and Public Safety records, as well as Informal Complaints, Informal Reports, Narconon Surveys.
One can also find information on how to choose at substance abuse or alcohol rehab program, as well as how to verify if they are licensed or not. There is also information for those seeking help after a loved one or friend is already in the program, as well as for those who have done the program or worked for Narconon.
Please visit: http://narcononreviews.net/
Reaching For The Tipping Point Forum
Reaching For the Tipping Point is there for the curious, the consumer, for former patients ( aka students) and for former staff members, to talk about everything related to Scientology, especially Scientology front groups, like Narconon.
The aim is to provide a forum that is friendly, helpful, and enjoyable to visit. Please get involved and post. This forum is intended to be all inclusive.
Please visit & join in: http://forum.reachingforthetippingpoint.net/index.php
That's it for now. Happy New Year!
Tuesday, December 30, 2008
Narconon and their Federal Tax Liens
I see that Narconon, one of several infamous scientology front groups is in the news again.
Narconon International dba Narconon Florida,Inc, just got busted for under-reporting payroll and not paying the IRS the appropriate payroll taxes in 2006.
I thought it was just an isolated case when I found that Narconon Georgia got busted for not paying appropriate payroll taxes earlier this year. Seems they too didn't have the money to pay it off, at least at the time I saw this:
Narconon Georgia got busted for the year 2007, as you can see here.
It's good to see is that the IRS is auditing Narconon payroll records. I suspect that there are more of these liens out there and more audits to come.
Narconon International dba Narconon Florida,Inc, just got busted for under-reporting payroll and not paying the IRS the appropriate payroll taxes in 2006.
I thought it was just an isolated case when I found that Narconon Georgia got busted for not paying appropriate payroll taxes earlier this year. Seems they too didn't have the money to pay it off, at least at the time I saw this:
Narconon Georgia got busted for the year 2007, as you can see here.
It's good to see is that the IRS is auditing Narconon payroll records. I suspect that there are more of these liens out there and more audits to come.
Wednesday, July 30, 2008
Why isn't Narconon Being Investigated by the State of Georgia?
Patrick W Desmond died while under the care of Narconon of Georgia died while under the "care" of narconon of georgia. A candlelight vigil for him was held in July.
Candlelight Vigil for ex narconon patient
It probably would not have happened if the State of Georgia DHR Regulatory Agency had been doing it's job, but it wasn't. There were previous violations that appeat to have been shoved under the rug. How did Narconon get away with these violations from the State of Georgia and remain in operation?
Here is what is on record for Sept 2006 and April 2007. Notice the lack of explanation between the first report and the second.
Georgia Department of Human Resources, Office of Regulatory Services State Form
Statement of Deficiencies and Plan of Correction
Inspection begin date 9/12/2006 Inspection end date: 9/13/2006
Name of Provider or Supplier
NARCONON OF GEORGIA
5688 PEACHTREE PARKWAY #B1
NORCROSS, GA 30092
Inspection Results
N 0000 Initial Comments
At the time of the follow-up to the relocation and licensure survey completed May 16, 2006, it was determined that Narconon of Georgia Outpatient Program remains out of compliance with Chapter 290-4-2, Rules and Regulations for Drug Abuse Treatment and Education Programs. Previously cited deficiencies remaining out of compliance were N311, N901, N1003, N1400, N14002, N1405, N1503 and N1504. The following new deficiencies cited were N911, N1008, N1303, N1403 and N1408. N 0311 290-4-2-.03(l) Definitions
In these rules, unless the context otherwise requires, the words and phrases set forth herein shall mean the following: ...
(l) "Outpatient Drug Treatment Program" means a non-residential program staff by professional and paraprofessional persons that provides drug treatment or therapeutic services, primarily counseling and other supportive services for drug dependent persons, and is not classified as an ambulatory detoxification program or
Specialized Day Treatment Program.
This Requirement is not met as evidenced by:
Based on program description, client records, and staff interviews, it was determined that the facility does not meet the definition of an outpatient drug treatment program due to the provision of detoxification services to clients, nor does the facility meet requirements for licensure as a program that includes detoxification due to the facility practice of employing exercise, sauna,
vitamins, minerals and other supplements exceeding the Institute of Medicine recommendations, potentially placing clients' health at risk. Findings were:
The facility submitted an updated application, dated September 13, 2006 for a new license. The program modality request on the application was for outpatient treatment services.
A review of the facility's program description reflected that the facility did not engage in any type of medical detoxification, but further identified that the objective of the program was to assist the client in post-acute withdrawal and rid the body of drug residuals and toxins. The program regimen, in the program description, includes a physical process of withdrawal from toxins and drugs though exercise, sauna, and nutritional supplements. The program description did not specify the amounts of vitamins, minerals, oils, and other supplements, and the extent of the exercise and sauna that were routinely implemented as a part of the purification phase of the detox treatment.
The program used L. Ron Hubbard's "Clear mind-Clear Body" as the protocol for Step 2 of the program, the purification phase. Review of step 2: The Narconon New Life Detoxification Program" directed the program clients though a physical regimen to include: running or walking to increase circulation, monitoring the client's vital signs, using various amounts of liquids, nutrition (in the form of vitamins and supplements) and the sauna to rid the client's body of drug residuals and toxins.
Even though the facility no longer has the sauna located at the facility it continues to prescribe the amount of time the client should stay in the sauna, exercise, and the amount of vitamins, minerals, oils, and other supplements.
Twelve of 12 sampled client records (client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16) reviewed on 9/12/2006 and 9/13/2006, had no documentary evidence of a physician's order dictating the amount and frequency of chemicals and other supplements prescribed for each client in the purification phase. All 12 sampled records lacked documentary evidence of continued medical oversight to include assessments or laboratory test if required, depending on the clients' changing needs. The client records also revealed that the client files lacked daily
vital signs and exercise times.
The client records also confirmed that the client still discusses the information filled out on the "daily report form" with the facility. The record also revealed that the facility still prescribed vitamins, minerals, oils, and other supplements which far exceeds the Recommended Daily Allowances (RDA).
Review of client admission requirements still indicates that as part of the admission agreement, the clients sign waivers that agree to hold the Narconon program and its affiliates harmless from any and all liability which may arise out of or related to any action of failure to act during the program outlined in the program description. Furthermore, the clients agree to knowingly accept
the risk for any physical, mental, emotional or spiritual damages of any kind that results from participation in the sauna/exercise program and the program's related vitamin and supplement regime that exceed the Institute of Medicine's Recommended Daily Allowances (RDA).
It was determined that the practices of the facility exceed the services allowed in an outpatient drug treatment program, the detoxification program failed to meet accepted standards, and the program description and application failed to accurately designate the ASAM level at which services are provided.
This rule was previously cited on May 16, 2006.
N 0901 290-4-2.09(2) Administration
Program Description. A licensed program shall develop and implement written policies and procedures that describe the range of treatment and services provided by the program and must specify which American Society of Addiction Medicine (ASAM) levels of care will be offered. Such policies and procedures shall describe how identified treatment and services will be provided and how such treatment and services will be assessed and evaluated. A program description must show what services are provided directly by the program and what treatment and services are provided in cooperation with available community or contract resources. The program description shall be reviewed at least annually and updated when treatment or services change.
This Requirement is not met as evidenced by:
Based on a review of the program description, and the program policies and procedures, it was determined the program description did not sufficiently describe the range of treatment and services provided for all clients. The findings were:
The program description specified Narconon of Georgia functioned at an (The American Society of Addiction Medicine) ASAM I level. this level is a outpatient treatment program that does not include a detoxification program. The submitted program description including provided policies and procedures, did not specify the amount of excessive vitamins, minerals, oils, other supplements, and the extent of exercise and sauna time that were routinely implemented as a part of the purification phase of the treatment. The program used L. Ron Hubbard's "Clear Mind-Clear Body" as the protocol for Step 2 of the program, the purification phase.
The facility as of 7/15/2006 no longer does this phase at the facility location, but still does not have the policies and procedures describing the training, qualification and responsibilities of the
staff supervising the purification phase, and how the process would be assessed and evaluated. This rule violation was previously cited on May 16, 2006.
N 0911 290-4-2-.09(7) Administration
A program shall maintain written records for each employee and the administrator. Each individual file shall include:
1. Identifying information such as name, address, telephone number, emergency contact person(s);
2. A ten year employment history or a complete employment history if the person has not worked ten years and at least two reference checks prior to employment;
3. Records of applicable licenses, health requirements, and educational qualifications as required by these rules;
4. Date of employment;
5. The person's job description or statements of the person's duties and responsibilities;
6. Documentation of training and orientation required by these rules;
7. Any records relevant to the employee's performance including at least annual performance evaluations; and
8. For programs serving children, the results of criminal record checks obtained from a law enforcement agency.
This Requirement is not met as evidenced by:
Based on staff interview and record review, it was determined the facility failed to maintain accurate personnel records on the only medical doctor on the staff roster (employee #14).
Findings were:
A list of staff requested from the administrator included one medical doctor. The Narconon of Georgia Organization Chart also referred to the same medical doctor.
No staff record was provided after repeated request for the medical doctor's file from the administrator.
The administrator provided the program's staff schedule and the staff roster that gave a brief synopsis of each staff member. The medical doctor was not on the staff schedule or staff roster from May 2006 through September 2006, even though the same medical doctor is listed on the March 6, 2006 application.
On 9/12/2006 at 2:30 p.m. the administrator was informed of this finding and did not produce any further documentation for the only medical doctor on staff.
N 1003 290-4-2-.10(4) Staffing The medical responsibility for each client will be vested in a licensed physician who oversees all medical services provided by the program. Physician assistants or nurse practioners may be utilized to the extent allowed by state practice acts.
This Requirement is not met as evidenced by:
Based on records review and client and staff interview, it was determined that the facility failed to provide a licensed physician to ensure medical oversight for all client services provided by the program resulting in potential harm for all clients. Findings were:
On day one of the survey, the administrator confirmed at 10:41 a.m. that the sauna was removed from the program, however, client interviews revealed that the facility continued to use L. Ron Hubbard's "Clear Mind-Clear Body" as the protocol for Step 2 of the program purification phase. Review of step 2: The Narconon New Life Detoxification Program" directed the program clients though a physical regimen to include: running or walking to increase circulation, monitoring the client's vital signs, using various amounts of liquids, nutrition (in the form of vitamins and
supplements) and the sauna to rid the client's body of drug residuals and toxins.
Six of six (#8, #16, #17, #18, #19, and #20) client interviews conducted 9/12/2006 and 9/13/2006 reported completing step 2 (sauna):
-#8 admitted 8/1/2006 used the sauna at a person's house;
-#16 admitted 5/28/2006 used the sauna at Narconon;
-#17 readmitted to the program 6/2/2006 used the sauna at a doctor's office;
-#18 admitted 1/23/2006 used the sauna at a doctor's office;
-#19 admitted 7/14/2006 used the sauna at a person's house;
-#20 admitted 5/28/2006 at Narconon; # 20 revealed that they removed the sauna about 2 months
ago (July 2006) and the clients were directed to use the sauna at Ballys, L.A. Fitness, The Church of Scientology, staff members apartment complex and then a person's house. Twelve of twelve sampled client records (#1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16) reviewed on 9/12/2006 and 9/13/2006, had no documentary evidence of continued medical oversight to include assessments or laboratory test if required, depending on the clients'changing needs because of the modality of treatment used in the purification phase.
Even though the facility no longer has the sauna on the premises, the program continues to prescribe the amount of time the client should stay in the sauna, exercise, and the amount of vitamins, minerals, oils, and other supplements.
The client records also confirmed that clients still discuss the information filled out on the "daily report form" with the facility. The records also revealed that the facility staff was still prescribing vitamins, minerals, oils, and other supplements which far exceeds the Recommended Daily Allowances (RDA) with potential risk to the clients.
Review of client admission requirements still indicates that as part of the admission agreement, the clients sign a waiver that agreed to hold the Narconon program and its affiliates harmless from any and all liability which may arise out of or related to any action of failure to act during the program outlined in the program description. Furthermore, the clients agree to knowingly accept the risk for any physical, mental, emotional or spiritual damages of any kind that results from
participation in the sauna/exercise program and the program's related vitamin and supplement regime that exceed the Institute of Medicine's Recommended Daily Allowances (RDA)
When queried on September 13, 2006 at 2:00 p.m., the clinical director of the program confirmed that the documentation was not adequate. When asked for further information, the clinical director did not add any additional information.
This rule violation was previously cited on May 16, 2006.
N 1008 290-4-2-.10(7)(b) Staffing
Additional training consisting of a minimum of thirty (30) clock hours of training or instruction shall be provided annually for each staff member who provides treatment services to clients. Such training shall be in subjects that relate to the employee's assigned duties and responsibilities.
This Requirement is not met as evidenced by:
Based on a review of employee records and staff interview, it was determined that the facility failed to provide 30 hours of training for five of eight sampled employees who worked at the facility for more than a year (employees #1, #3, #5, #11, and #12). The findings were:
Seven of eight personnel records did not have documentation of thirty hours minimum of any treatment related training.
Employee #1 had 18 hours of training.
Employee #3 had 1 hours of training.
Employee #5 had 10 hours of training.
Employee #11 had 4 hours of training.
Employee #12 had 0 hours of training.
During an interview on 9/12/2006 at 2:00 p.m. the administrator was informed of this finding and was unable to confirm that the employees went to training or produce further documentation showing evidence of training on the above mentioned employees' records.
N 1303 290-4-2-.13(1)(b)1. Client Referral, Intake, Assess, Adm
... Physical Assessment. At the time of admission, a preliminary physical assessment shall be done, at a minimum, by a Registered Nurse or Licensed Practical Nurse under the supervision of a RN or physician and shall include documentation of vital signs, appropriate screening tests for STD and TB, urine drug screens, a determination of whether the client requires a physical or psychiatric examination by a physician according to established protocols, and laboratory tests as clinically indicated. Laboratory tests required upon admission for clients in each program modality, in addition to those tests required for all modalities, will be determined by the
programs and documented in their policy and procedures as to the criteria used to determine and specify which minimum lab tests are to be done for each modality. Other lab tests may be required by the physician as clinically indicated. If an examination by a physician is indicated, arrangements shall be made for such an examination as appropriate. The assessment shall also include circumstances leading to admission, mental status, support system, psychiatric and medical history, risk assessment for HIV, history of use of drugs, including the age of onset, duration, patterns, and consequences of use, family history of drug use, route of administration and previous treatment. If a client has been referred for treatment from another facility, the results of a physical examination and laboratory tests from the other facility may be documented and used to assess physical status,
provided that such physical examination was done within six months of admission, and there has been no significant change in the physical status of the client. Further assessments or laboratory tests may be required depending upon the modality of treatment needed or the client's changing condition. ...
This Requirement is not met as evidenced by:
Based on client record review and staff interview, it was determined that the facility failed to do a complete client physical assessment at the time of admission for four of 12 sampled client records (clients #1, #4,#12, and #16)Review of client records on 9/12/2006 and 9/13/2006, revealed :
Four of 12 sampled records (#1, #4, #12, and #16) did not have documentation of a urine drug screen being done at the time of admission. A baseline urine screen test is required to determine specific drug use and to have a guide for measuring improvement or effectiveness, on random future drug screens, in the clients' drug treatment program.
Client # 1's admission date was 5/6/2006 and the urine drug screen test was done on 5/30/2006.
Client # 4's admission date was 7/31/2006 and the urine drug screen test was done on 8/2/2006.
Client #12's admission date was 7/27/2006 and the urine drug screen test was done on 8/4/2006.
Client # 16's admission date was 7/14/2006 and the urine drug screen test was done on
8/24/2006.
When queried on September 13, 2006 at 2:00 p.m., the clinical director of the program confirmed that the documentation was not adequate. No further information was available.
N 1400 290-4-2-.14 Individual Treatment Planning
A program must develop and implement a complete individualized treatment plan for each client. Such treatment plans shall be modified and updated as necessary, depending upon the clients' needs.
This Requirement is not met as evidenced by:
Based on client record review and staff interview, it was determined that the facility failed to develop and implement a complete individualized treatment plan for 12 of 12 sampled clients
(client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16). Findings were:
Review of client records on 9/12/2006 and 9/13/2006, revealed that all 12 sampled client records did not have individualized treatment plans. All 12 sampled clients had the same three pre-printed objectives written in their treatment plans. The objectives were:
1. Regular attendance at Narconon of Georgia.
2. Provide negative drug screens.
3. Participate in training routines.
During an interview on September 13, 2006 at 3:00 p.m., the administrator was informed of this finding and admitted the facility did not individualize client treatment plans.
This rule violation was previously cited on May 16, 2006.
N 1402 290-4-2-.14(b) Individual Treatment Planning Complete Treatment Plan. The complete treatment plan must be comprehensive, formulated by a multi-disciplinary team with the input of the client, approved by the clinical director, completed within thirty days from admission, and shall contain sufficient information about the client's expected treatment[.]...
This Requirement is not met as evidenced by:
Based on client record review and staff interview, it was determined that the facility failed to develop a complete treatment plan which was approved by the clinical director for nine of 12 sampled clients (clients #1, #3, #4, #6, #12, #13, #14, #15, and #16). Findings were:
Review of client records on 9/12/2006 and 9/13/2006, revealed that nine of 12 sampled clients'records did not contained documentation showing evidence that the clinical director approved the treatment plan.
During an interview on September 13, 2006 at 4;30 p.m., the administrator was informed of this finding and was unable to produce documentation showing evidence that the clinical director approved the treatment plan.
This rule violation was previously cited on May 16, 2006.N 1403 290-4-2-.14(b)1. Individual Treatment Planning Complete Treatment Plan. The complete treatment plan [shall include]: ...
1. Descriptions of the client's problems and needs; ...
This Requirement is not met as evidenced by:
Based on client record review and staff interview, it was determined that the facility failed to develop a complete treatment plan which includes a description of the clients' problems and needs for 12 of 12 sampled clients (client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16).
Findings were:
Review of client records on 9/12/2006 and 9/13/2006, revealed that all 12 sampled clients' records contained the list of abused drugs (example: methadone, cocaine, etc.) and did not contain the descriptions of the clients' problems.
During an interview on September 13, 2006 at 4:30 p.m., the administrator was informed of this finding and was unable to produce documentation showing the clients' problems and needs in the clients' treatment plans.
N 1405 290-4-2-.14(b)3. Individual Treatment Planning
Complete Treatment Plan. The complete treatment plan [shall include]: ...
3. The interventions and services that the program will provide to help the client achieve the individual goals and
desired outcomes; ...
This Requirement is not met as evidenced by:
Based on client record reviews and staff interview, it was determined that the facility failed to develop treatment plans which state the interventions and services the program will provide to help the clients achieve the individual goals and desired outcomes, for 12 of 12 sampled clients(clients #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16). Findings were:
Review of client records on 9/12/2006 and 9/13/2006, revealed that all 12 sampled clients did not have treatment plans which stated the interventions and services the program will provide to help the client achieve the individual goals and desired outcomes. The clients had interventions like "client will sign in/out at Narconon of Georgia one time daily for 60 days."
During an interview on September 13, 2006 at 4:00 p.m., the administrator was informed of this finding and confirmed that the treatment plans did not state the interventions and services the program will provide to help the client achieve their goals. This rule violation was previously cited on May 16, 2006.
N 1408 290-4-2-.14(c) Individual Treatment Planning
Progress Notes. A program shall document the services received by the client and document chronologically observations of the client's clinical course of treatment which includes the client's response to treatment and progress towards achieving individual goals and desired outcomes. Progress notes shall be documented by the
staff members assigned primary responsibility for the client's care, and shall be legible and recorded in the client's plan. Progress notes shall be recorded as applicable;
1. at the end of each shift in the client's medical record for residential detoxification programs; or
2. following any contact with a client undergoing ambulatory detoxification or narcotic treatment; or
3. at least weekly for substance abuse treatment residences; or
4. daily for day treatment programs; or
5. whenever there are face-to-face contacts with the client for outpatient drug treatment programs; or
6. whenever the client is observed to engage in a behavior which may effect a change in the treatment plan.
This Requirement is not met as evidenced by:
Based on client record review and staff interview, it was determined that the facility failed to
document the services received by the client in progress notes for 12 of 12 sampled clients
(client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16). Findings were:
Review of client records on 9/12/2006 and 9/13/2006 revealed, that the notes in the clients'records did not document, chronologically, observations of the clients' clinical course of treatment which included the clients' response to treatment and progress towards achieving individual goals and desired outcomes.
Interview with the administrator on 9/12/2006 at 2:30 p.m. confirmed that the progress notes were incomplete.
N 1503 290-4-2-.15(c) Medications
Medications. ... Such policies and procedures shall include the following:
(c) Unless self-administered, all medications are administered by a physician, physician's assistant, or nurse. ...
This Requirement is not met as evidenced by:
Based on review of client and employee records, and a statement overheard, it was determined that the facility failed to have medication administered by a nurse for 12of 12 sampled clients
(client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16). Findings were:
Review of client records on 9/12/2006 and 9/13/2006, revealed that the clients' records did not have any documentation that the vitamins and minerals were dispensed by a nurse. The clients'daily report forms and interviews with clients revealed that the clients are being given vitamins and minerals as a part of their daily regimens. At least one of the twelve sampled clients stated that he/she was on medication prescribed by a physician.
On 9/12/2006 at 2:00 p.m. the surveyor overheard that the staff needed the key to the safe so they could get a clients' medications. There was no nurse at the facility to dispense medications on 9/12/06.
This rule violation was previously cited on May 16, 2006.
N 1504 290-4-2-.15(d) Medications
Medications. ... Such policies and procedures shall include the following: ...
(d) Any medications prescribed, administered or self-administered under supervision are documented on an individual medication administration record that is filed with the individual treatment plan, unless maintained as a clinical record at the client's bedside or in the medication room in a residential detoxification setting. The record must include:
1. Name of medication;
2. Date prescribed;
3. Dosage;
4. Frequency;
5. Route of administration;
6. Date and time administered; and
7. Documentation of staff administering medication or supervising self-administration. ...
This Requirement is not met as evidenced by:
Based on review of client records, it was determined that the facility failed to document and maintain prescribed medication as a clinical part of the client records for 12 of 12 sampled clients (client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16). Findings were:
Review of 12 of 12 sampled clients, participating in the sauna/exercise program, revealed that the clients did not have documentation of prescribed medication as part of their clinical records.
This rule violation was previously cited on May 16, 2006.
Page 14 of 14
TO THIS:
Inspection Results
As of: Wednesday, July 30, 2008
Georgia Department of Human Resources,
Office of Regulatory Services State Form
Statement of Deficiencies
and Plan of Correction
Inspection begin date
Inspection end date:
4/24/2007
4/25/2007
Name of Provider or Supplier
NARCONON OF GEORGIA
Street Address, City, State Zip Code
5688 PEACHTREE PARKWAY #B1
NORCROSS, GA 30092
N 0000 Initial Comments
At the time of the licensure survey, it was determined that Narconon of Georgia, was in substantial compliance with Chapter 290-4-2, Rules and Regulations for Drug Abuse Treatment and Education Programs. The following deficiencies were cited.
N 1500 290-4-2-.15 Medications If a program administers medications, written policies and procedures for prescriptions, administration andsecurity of medications shall be established and implemented. This Requirement is not met as evidenced by:
Based on facility policy review and staff interview, it was determined that the facility failed to establish written policies and procedures for the administration and security of medications administered as part of the detoxification program.
Findings were:
Review of facility policy and procedures revealed no documented evidence of written policies and procedures for the administration and security of medications (vitamins and minerals)administered during the detoxification program.
Interview on 4/25/2007 at 9:30 a.m. with the facility executive director confirmed that the facility did not have established policies and procedures for the administration and security of medications.
Page 1 of 1
___________________
Candlelight Vigil for ex narconon patient
It probably would not have happened if the State of Georgia DHR Regulatory Agency had been doing it's job, but it wasn't. There were previous violations that appeat to have been shoved under the rug. How did Narconon get away with these violations from the State of Georgia and remain in operation?
Here is what is on record for Sept 2006 and April 2007. Notice the lack of explanation between the first report and the second.
Georgia Department of Human Resources, Office of Regulatory Services State Form
Statement of Deficiencies and Plan of Correction
Inspection begin date 9/12/2006 Inspection end date: 9/13/2006
Name of Provider or Supplier
NARCONON OF GEORGIA
5688 PEACHTREE PARKWAY #B1
NORCROSS, GA 30092
Inspection Results
N 0000 Initial Comments
At the time of the follow-up to the relocation and licensure survey completed May 16, 2006, it was determined that Narconon of Georgia Outpatient Program remains out of compliance with Chapter 290-4-2, Rules and Regulations for Drug Abuse Treatment and Education Programs. Previously cited deficiencies remaining out of compliance were N311, N901, N1003, N1400, N14002, N1405, N1503 and N1504. The following new deficiencies cited were N911, N1008, N1303, N1403 and N1408. N 0311 290-4-2-.03(l) Definitions
In these rules, unless the context otherwise requires, the words and phrases set forth herein shall mean the following: ...
(l) "Outpatient Drug Treatment Program" means a non-residential program staff by professional and paraprofessional persons that provides drug treatment or therapeutic services, primarily counseling and other supportive services for drug dependent persons, and is not classified as an ambulatory detoxification program or
Specialized Day Treatment Program.
This Requirement is not met as evidenced by:
Based on program description, client records, and staff interviews, it was determined that the facility does not meet the definition of an outpatient drug treatment program due to the provision of detoxification services to clients, nor does the facility meet requirements for licensure as a program that includes detoxification due to the facility practice of employing exercise, sauna,
vitamins, minerals and other supplements exceeding the Institute of Medicine recommendations, potentially placing clients' health at risk. Findings were:
The facility submitted an updated application, dated September 13, 2006 for a new license. The program modality request on the application was for outpatient treatment services.
A review of the facility's program description reflected that the facility did not engage in any type of medical detoxification, but further identified that the objective of the program was to assist the client in post-acute withdrawal and rid the body of drug residuals and toxins. The program regimen, in the program description, includes a physical process of withdrawal from toxins and drugs though exercise, sauna, and nutritional supplements. The program description did not specify the amounts of vitamins, minerals, oils, and other supplements, and the extent of the exercise and sauna that were routinely implemented as a part of the purification phase of the detox treatment.
The program used L. Ron Hubbard's "Clear mind-Clear Body" as the protocol for Step 2 of the program, the purification phase. Review of step 2: The Narconon New Life Detoxification Program" directed the program clients though a physical regimen to include: running or walking to increase circulation, monitoring the client's vital signs, using various amounts of liquids, nutrition (in the form of vitamins and supplements) and the sauna to rid the client's body of drug residuals and toxins.
Even though the facility no longer has the sauna located at the facility it continues to prescribe the amount of time the client should stay in the sauna, exercise, and the amount of vitamins, minerals, oils, and other supplements.
Twelve of 12 sampled client records (client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16) reviewed on 9/12/2006 and 9/13/2006, had no documentary evidence of a physician's order dictating the amount and frequency of chemicals and other supplements prescribed for each client in the purification phase. All 12 sampled records lacked documentary evidence of continued medical oversight to include assessments or laboratory test if required, depending on the clients' changing needs. The client records also revealed that the client files lacked daily
vital signs and exercise times.
The client records also confirmed that the client still discusses the information filled out on the "daily report form" with the facility. The record also revealed that the facility still prescribed vitamins, minerals, oils, and other supplements which far exceeds the Recommended Daily Allowances (RDA).
Review of client admission requirements still indicates that as part of the admission agreement, the clients sign waivers that agree to hold the Narconon program and its affiliates harmless from any and all liability which may arise out of or related to any action of failure to act during the program outlined in the program description. Furthermore, the clients agree to knowingly accept
the risk for any physical, mental, emotional or spiritual damages of any kind that results from participation in the sauna/exercise program and the program's related vitamin and supplement regime that exceed the Institute of Medicine's Recommended Daily Allowances (RDA).
It was determined that the practices of the facility exceed the services allowed in an outpatient drug treatment program, the detoxification program failed to meet accepted standards, and the program description and application failed to accurately designate the ASAM level at which services are provided.
This rule was previously cited on May 16, 2006.
N 0901 290-4-2.09(2) Administration
Program Description. A licensed program shall develop and implement written policies and procedures that describe the range of treatment and services provided by the program and must specify which American Society of Addiction Medicine (ASAM) levels of care will be offered. Such policies and procedures shall describe how identified treatment and services will be provided and how such treatment and services will be assessed and evaluated. A program description must show what services are provided directly by the program and what treatment and services are provided in cooperation with available community or contract resources. The program description shall be reviewed at least annually and updated when treatment or services change.
This Requirement is not met as evidenced by:
Based on a review of the program description, and the program policies and procedures, it was determined the program description did not sufficiently describe the range of treatment and services provided for all clients. The findings were:
The program description specified Narconon of Georgia functioned at an (The American Society of Addiction Medicine) ASAM I level. this level is a outpatient treatment program that does not include a detoxification program. The submitted program description including provided policies and procedures, did not specify the amount of excessive vitamins, minerals, oils, other supplements, and the extent of exercise and sauna time that were routinely implemented as a part of the purification phase of the treatment. The program used L. Ron Hubbard's "Clear Mind-Clear Body" as the protocol for Step 2 of the program, the purification phase.
The facility as of 7/15/2006 no longer does this phase at the facility location, but still does not have the policies and procedures describing the training, qualification and responsibilities of the
staff supervising the purification phase, and how the process would be assessed and evaluated. This rule violation was previously cited on May 16, 2006.
N 0911 290-4-2-.09(7) Administration
A program shall maintain written records for each employee and the administrator. Each individual file shall include:
1. Identifying information such as name, address, telephone number, emergency contact person(s);
2. A ten year employment history or a complete employment history if the person has not worked ten years and at least two reference checks prior to employment;
3. Records of applicable licenses, health requirements, and educational qualifications as required by these rules;
4. Date of employment;
5. The person's job description or statements of the person's duties and responsibilities;
6. Documentation of training and orientation required by these rules;
7. Any records relevant to the employee's performance including at least annual performance evaluations; and
8. For programs serving children, the results of criminal record checks obtained from a law enforcement agency.
This Requirement is not met as evidenced by:
Based on staff interview and record review, it was determined the facility failed to maintain accurate personnel records on the only medical doctor on the staff roster (employee #14).
Findings were:
A list of staff requested from the administrator included one medical doctor. The Narconon of Georgia Organization Chart also referred to the same medical doctor.
No staff record was provided after repeated request for the medical doctor's file from the administrator.
The administrator provided the program's staff schedule and the staff roster that gave a brief synopsis of each staff member. The medical doctor was not on the staff schedule or staff roster from May 2006 through September 2006, even though the same medical doctor is listed on the March 6, 2006 application.
On 9/12/2006 at 2:30 p.m. the administrator was informed of this finding and did not produce any further documentation for the only medical doctor on staff.
N 1003 290-4-2-.10(4) Staffing The medical responsibility for each client will be vested in a licensed physician who oversees all medical services provided by the program. Physician assistants or nurse practioners may be utilized to the extent allowed by state practice acts.
This Requirement is not met as evidenced by:
Based on records review and client and staff interview, it was determined that the facility failed to provide a licensed physician to ensure medical oversight for all client services provided by the program resulting in potential harm for all clients. Findings were:
On day one of the survey, the administrator confirmed at 10:41 a.m. that the sauna was removed from the program, however, client interviews revealed that the facility continued to use L. Ron Hubbard's "Clear Mind-Clear Body" as the protocol for Step 2 of the program purification phase. Review of step 2: The Narconon New Life Detoxification Program" directed the program clients though a physical regimen to include: running or walking to increase circulation, monitoring the client's vital signs, using various amounts of liquids, nutrition (in the form of vitamins and
supplements) and the sauna to rid the client's body of drug residuals and toxins.
Six of six (#8, #16, #17, #18, #19, and #20) client interviews conducted 9/12/2006 and 9/13/2006 reported completing step 2 (sauna):
-#8 admitted 8/1/2006 used the sauna at a person's house;
-#16 admitted 5/28/2006 used the sauna at Narconon;
-#17 readmitted to the program 6/2/2006 used the sauna at a doctor's office;
-#18 admitted 1/23/2006 used the sauna at a doctor's office;
-#19 admitted 7/14/2006 used the sauna at a person's house;
-#20 admitted 5/28/2006 at Narconon; # 20 revealed that they removed the sauna about 2 months
ago (July 2006) and the clients were directed to use the sauna at Ballys, L.A. Fitness, The Church of Scientology, staff members apartment complex and then a person's house. Twelve of twelve sampled client records (#1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16) reviewed on 9/12/2006 and 9/13/2006, had no documentary evidence of continued medical oversight to include assessments or laboratory test if required, depending on the clients'changing needs because of the modality of treatment used in the purification phase.
Even though the facility no longer has the sauna on the premises, the program continues to prescribe the amount of time the client should stay in the sauna, exercise, and the amount of vitamins, minerals, oils, and other supplements.
The client records also confirmed that clients still discuss the information filled out on the "daily report form" with the facility. The records also revealed that the facility staff was still prescribing vitamins, minerals, oils, and other supplements which far exceeds the Recommended Daily Allowances (RDA) with potential risk to the clients.
Review of client admission requirements still indicates that as part of the admission agreement, the clients sign a waiver that agreed to hold the Narconon program and its affiliates harmless from any and all liability which may arise out of or related to any action of failure to act during the program outlined in the program description. Furthermore, the clients agree to knowingly accept the risk for any physical, mental, emotional or spiritual damages of any kind that results from
participation in the sauna/exercise program and the program's related vitamin and supplement regime that exceed the Institute of Medicine's Recommended Daily Allowances (RDA)
When queried on September 13, 2006 at 2:00 p.m., the clinical director of the program confirmed that the documentation was not adequate. When asked for further information, the clinical director did not add any additional information.
This rule violation was previously cited on May 16, 2006.
N 1008 290-4-2-.10(7)(b) Staffing
Additional training consisting of a minimum of thirty (30) clock hours of training or instruction shall be provided annually for each staff member who provides treatment services to clients. Such training shall be in subjects that relate to the employee's assigned duties and responsibilities.
This Requirement is not met as evidenced by:
Based on a review of employee records and staff interview, it was determined that the facility failed to provide 30 hours of training for five of eight sampled employees who worked at the facility for more than a year (employees #1, #3, #5, #11, and #12). The findings were:
Seven of eight personnel records did not have documentation of thirty hours minimum of any treatment related training.
Employee #1 had 18 hours of training.
Employee #3 had 1 hours of training.
Employee #5 had 10 hours of training.
Employee #11 had 4 hours of training.
Employee #12 had 0 hours of training.
During an interview on 9/12/2006 at 2:00 p.m. the administrator was informed of this finding and was unable to confirm that the employees went to training or produce further documentation showing evidence of training on the above mentioned employees' records.
N 1303 290-4-2-.13(1)(b)1. Client Referral, Intake, Assess, Adm
... Physical Assessment. At the time of admission, a preliminary physical assessment shall be done, at a minimum, by a Registered Nurse or Licensed Practical Nurse under the supervision of a RN or physician and shall include documentation of vital signs, appropriate screening tests for STD and TB, urine drug screens, a determination of whether the client requires a physical or psychiatric examination by a physician according to established protocols, and laboratory tests as clinically indicated. Laboratory tests required upon admission for clients in each program modality, in addition to those tests required for all modalities, will be determined by the
programs and documented in their policy and procedures as to the criteria used to determine and specify which minimum lab tests are to be done for each modality. Other lab tests may be required by the physician as clinically indicated. If an examination by a physician is indicated, arrangements shall be made for such an examination as appropriate. The assessment shall also include circumstances leading to admission, mental status, support system, psychiatric and medical history, risk assessment for HIV, history of use of drugs, including the age of onset, duration, patterns, and consequences of use, family history of drug use, route of administration and previous treatment. If a client has been referred for treatment from another facility, the results of a physical examination and laboratory tests from the other facility may be documented and used to assess physical status,
provided that such physical examination was done within six months of admission, and there has been no significant change in the physical status of the client. Further assessments or laboratory tests may be required depending upon the modality of treatment needed or the client's changing condition. ...
This Requirement is not met as evidenced by:
Based on client record review and staff interview, it was determined that the facility failed to do a complete client physical assessment at the time of admission for four of 12 sampled client records (clients #1, #4,#12, and #16)Review of client records on 9/12/2006 and 9/13/2006, revealed :
Four of 12 sampled records (#1, #4, #12, and #16) did not have documentation of a urine drug screen being done at the time of admission. A baseline urine screen test is required to determine specific drug use and to have a guide for measuring improvement or effectiveness, on random future drug screens, in the clients' drug treatment program.
Client # 1's admission date was 5/6/2006 and the urine drug screen test was done on 5/30/2006.
Client # 4's admission date was 7/31/2006 and the urine drug screen test was done on 8/2/2006.
Client #12's admission date was 7/27/2006 and the urine drug screen test was done on 8/4/2006.
Client # 16's admission date was 7/14/2006 and the urine drug screen test was done on
8/24/2006.
When queried on September 13, 2006 at 2:00 p.m., the clinical director of the program confirmed that the documentation was not adequate. No further information was available.
N 1400 290-4-2-.14 Individual Treatment Planning
A program must develop and implement a complete individualized treatment plan for each client. Such treatment plans shall be modified and updated as necessary, depending upon the clients' needs.
This Requirement is not met as evidenced by:
Based on client record review and staff interview, it was determined that the facility failed to develop and implement a complete individualized treatment plan for 12 of 12 sampled clients
(client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16). Findings were:
Review of client records on 9/12/2006 and 9/13/2006, revealed that all 12 sampled client records did not have individualized treatment plans. All 12 sampled clients had the same three pre-printed objectives written in their treatment plans. The objectives were:
1. Regular attendance at Narconon of Georgia.
2. Provide negative drug screens.
3. Participate in training routines.
During an interview on September 13, 2006 at 3:00 p.m., the administrator was informed of this finding and admitted the facility did not individualize client treatment plans.
This rule violation was previously cited on May 16, 2006.
N 1402 290-4-2-.14(b) Individual Treatment Planning Complete Treatment Plan. The complete treatment plan must be comprehensive, formulated by a multi-disciplinary team with the input of the client, approved by the clinical director, completed within thirty days from admission, and shall contain sufficient information about the client's expected treatment[.]...
This Requirement is not met as evidenced by:
Based on client record review and staff interview, it was determined that the facility failed to develop a complete treatment plan which was approved by the clinical director for nine of 12 sampled clients (clients #1, #3, #4, #6, #12, #13, #14, #15, and #16). Findings were:
Review of client records on 9/12/2006 and 9/13/2006, revealed that nine of 12 sampled clients'records did not contained documentation showing evidence that the clinical director approved the treatment plan.
During an interview on September 13, 2006 at 4;30 p.m., the administrator was informed of this finding and was unable to produce documentation showing evidence that the clinical director approved the treatment plan.
This rule violation was previously cited on May 16, 2006.N 1403 290-4-2-.14(b)1. Individual Treatment Planning Complete Treatment Plan. The complete treatment plan [shall include]: ...
1. Descriptions of the client's problems and needs; ...
This Requirement is not met as evidenced by:
Based on client record review and staff interview, it was determined that the facility failed to develop a complete treatment plan which includes a description of the clients' problems and needs for 12 of 12 sampled clients (client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16).
Findings were:
Review of client records on 9/12/2006 and 9/13/2006, revealed that all 12 sampled clients' records contained the list of abused drugs (example: methadone, cocaine, etc.) and did not contain the descriptions of the clients' problems.
During an interview on September 13, 2006 at 4:30 p.m., the administrator was informed of this finding and was unable to produce documentation showing the clients' problems and needs in the clients' treatment plans.
N 1405 290-4-2-.14(b)3. Individual Treatment Planning
Complete Treatment Plan. The complete treatment plan [shall include]: ...
3. The interventions and services that the program will provide to help the client achieve the individual goals and
desired outcomes; ...
This Requirement is not met as evidenced by:
Based on client record reviews and staff interview, it was determined that the facility failed to develop treatment plans which state the interventions and services the program will provide to help the clients achieve the individual goals and desired outcomes, for 12 of 12 sampled clients(clients #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16). Findings were:
Review of client records on 9/12/2006 and 9/13/2006, revealed that all 12 sampled clients did not have treatment plans which stated the interventions and services the program will provide to help the client achieve the individual goals and desired outcomes. The clients had interventions like "client will sign in/out at Narconon of Georgia one time daily for 60 days."
During an interview on September 13, 2006 at 4:00 p.m., the administrator was informed of this finding and confirmed that the treatment plans did not state the interventions and services the program will provide to help the client achieve their goals. This rule violation was previously cited on May 16, 2006.
N 1408 290-4-2-.14(c) Individual Treatment Planning
Progress Notes. A program shall document the services received by the client and document chronologically observations of the client's clinical course of treatment which includes the client's response to treatment and progress towards achieving individual goals and desired outcomes. Progress notes shall be documented by the
staff members assigned primary responsibility for the client's care, and shall be legible and recorded in the client's plan. Progress notes shall be recorded as applicable;
1. at the end of each shift in the client's medical record for residential detoxification programs; or
2. following any contact with a client undergoing ambulatory detoxification or narcotic treatment; or
3. at least weekly for substance abuse treatment residences; or
4. daily for day treatment programs; or
5. whenever there are face-to-face contacts with the client for outpatient drug treatment programs; or
6. whenever the client is observed to engage in a behavior which may effect a change in the treatment plan.
This Requirement is not met as evidenced by:
Based on client record review and staff interview, it was determined that the facility failed to
document the services received by the client in progress notes for 12 of 12 sampled clients
(client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16). Findings were:
Review of client records on 9/12/2006 and 9/13/2006 revealed, that the notes in the clients'records did not document, chronologically, observations of the clients' clinical course of treatment which included the clients' response to treatment and progress towards achieving individual goals and desired outcomes.
Interview with the administrator on 9/12/2006 at 2:30 p.m. confirmed that the progress notes were incomplete.
N 1503 290-4-2-.15(c) Medications
Medications. ... Such policies and procedures shall include the following:
(c) Unless self-administered, all medications are administered by a physician, physician's assistant, or nurse. ...
This Requirement is not met as evidenced by:
Based on review of client and employee records, and a statement overheard, it was determined that the facility failed to have medication administered by a nurse for 12of 12 sampled clients
(client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16). Findings were:
Review of client records on 9/12/2006 and 9/13/2006, revealed that the clients' records did not have any documentation that the vitamins and minerals were dispensed by a nurse. The clients'daily report forms and interviews with clients revealed that the clients are being given vitamins and minerals as a part of their daily regimens. At least one of the twelve sampled clients stated that he/she was on medication prescribed by a physician.
On 9/12/2006 at 2:00 p.m. the surveyor overheard that the staff needed the key to the safe so they could get a clients' medications. There was no nurse at the facility to dispense medications on 9/12/06.
This rule violation was previously cited on May 16, 2006.
N 1504 290-4-2-.15(d) Medications
Medications. ... Such policies and procedures shall include the following: ...
(d) Any medications prescribed, administered or self-administered under supervision are documented on an individual medication administration record that is filed with the individual treatment plan, unless maintained as a clinical record at the client's bedside or in the medication room in a residential detoxification setting. The record must include:
1. Name of medication;
2. Date prescribed;
3. Dosage;
4. Frequency;
5. Route of administration;
6. Date and time administered; and
7. Documentation of staff administering medication or supervising self-administration. ...
This Requirement is not met as evidenced by:
Based on review of client records, it was determined that the facility failed to document and maintain prescribed medication as a clinical part of the client records for 12 of 12 sampled clients (client #1, #2, #3, #4, #5, #6, #8, #12, #13, #14, #15, and #16). Findings were:
Review of 12 of 12 sampled clients, participating in the sauna/exercise program, revealed that the clients did not have documentation of prescribed medication as part of their clinical records.
This rule violation was previously cited on May 16, 2006.
Page 14 of 14
TO THIS:
Inspection Results
As of: Wednesday, July 30, 2008
Georgia Department of Human Resources,
Office of Regulatory Services State Form
Statement of Deficiencies
and Plan of Correction
Inspection begin date
Inspection end date:
4/24/2007
4/25/2007
Name of Provider or Supplier
NARCONON OF GEORGIA
Street Address, City, State Zip Code
5688 PEACHTREE PARKWAY #B1
NORCROSS, GA 30092
N 0000 Initial Comments
At the time of the licensure survey, it was determined that Narconon of Georgia, was in substantial compliance with Chapter 290-4-2, Rules and Regulations for Drug Abuse Treatment and Education Programs. The following deficiencies were cited.
N 1500 290-4-2-.15 Medications If a program administers medications, written policies and procedures for prescriptions, administration andsecurity of medications shall be established and implemented. This Requirement is not met as evidenced by:
Based on facility policy review and staff interview, it was determined that the facility failed to establish written policies and procedures for the administration and security of medications administered as part of the detoxification program.
Findings were:
Review of facility policy and procedures revealed no documented evidence of written policies and procedures for the administration and security of medications (vitamins and minerals)administered during the detoxification program.
Interview on 4/25/2007 at 9:30 a.m. with the facility executive director confirmed that the facility did not have established policies and procedures for the administration and security of medications.
Page 1 of 1
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Sunday, August 10, 2008
Who says Narconon isn't Scientology? Narconon Psych Waiver
Who says Narconon isn't Scientology? Just read the Narconon "illegal PC" Waiver:
The person who was made to sign this had been in detox for a week and does not even recall signing it. It was faxed over by VISA to the mother in her dispute to get her money back from being ripped off.
The reason the person was made to sign it was that he/she had at one time been prescribed Lexipro, having taken 4 pills over a 4 day period. Period.
To Scientology and Narconon, it's ok to discriminate against anyone having taken any amount of 'psych' medication.
The person who was made to sign this had been in detox for a week and does not even recall signing it. It was faxed over by VISA to the mother in her dispute to get her money back from being ripped off.
The reason the person was made to sign it was that he/she had at one time been prescribed Lexipro, having taken 4 pills over a 4 day period. Period.
To Scientology and Narconon, it's ok to discriminate against anyone having taken any amount of 'psych' medication.
Tuesday, February 03, 2009
More Narconon Tax liens
Recently, reports have surfaced documenting tax liens the IRS and state treasury departments have been placing on Narconons & The Church of Scientology across the USA.
I posted what was found over the last couple of months and now I'm posting some more.
Narconon Stone Hawk Rehab Center in MI( aka A Forever Recovery ) owes alot of tax to the Internal Revenue Service and the State of Michigan Depart of Treasury according to lien judgements on record. With interest compounding daily, Stone Hawk could be at the $750,000 owing mark with the IRS.
Here we have liens on taxes owning and in one case, paid of, but they are still owning alot to the Michigan State Treasury:
Maybe that's why Narconon is currently doing business in MI as "A Forever Recovery"
Now, back to Narconon Georgia aka Narconon International, Inc in GA. Seems they owe much more in quarterly payroll taxes. This one coveres was was owed for the 1st & 3rd quarters of 2008. 9412 tax is withholding payroll. Looks like they may have fiinally gotten busted for not paying taxes on all those 'independent contractor' $100.week slaves they had at their facility and it's illegal residence.
Expect more.
I posted what was found over the last couple of months and now I'm posting some more.
Narconon Stone Hawk Rehab Center in MI( aka A Forever Recovery ) owes alot of tax to the Internal Revenue Service and the State of Michigan Depart of Treasury according to lien judgements on record. With interest compounding daily, Stone Hawk could be at the $750,000 owing mark with the IRS.
Here we have liens on taxes owning and in one case, paid of, but they are still owning alot to the Michigan State Treasury:
Maybe that's why Narconon is currently doing business in MI as "A Forever Recovery"
Now, back to Narconon Georgia aka Narconon International, Inc in GA. Seems they owe much more in quarterly payroll taxes. This one coveres was was owed for the 1st & 3rd quarters of 2008. 9412 tax is withholding payroll. Looks like they may have fiinally gotten busted for not paying taxes on all those 'independent contractor' $100.week slaves they had at their facility and it's illegal residence.
Expect more.
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